
JoopvandeWege at mococo
Nov 12, 2009, 3:44 AM
Post #2 of 2
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Re: "Ticket creation failed" after I deleted support queue
[In reply to]
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John David Chapman wrote: > Hi, > > I set up some new queues, and I didn't need the (default?) "support queue > anymore. So I deleted it. > > Then I get "Ticket creation failed" anytime I try and email RT. Manual > ticket creation within the GUI works though, (although it goes to a queue > when I don't want it to). > Check your rt-mailgate command in /etc/aliases Regards, Joop _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sales [at] bestpractical Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
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