
fusco at wanagain
Nov 6, 2009, 5:13 AM
Post #1 of 1
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Extracting values from an e-mail
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Hi every one, i'm new in Request Tracker and I want to know how to extract different values from the body of the mail send to my Request Tracker web mail For exemple the message is : Subject: demande de test From: utilisateur <utilisateur[at]test.fr Date: Thu, 05 Nov 2009 17:46:58 +0100 For :: fusco[at]test.fr bonjour j'ai perdu le mot de passe de ma deuxieme adresse e-mail toto[at]test.fr merci de bien vouloir me le renvoyer cordialement, -- un client And i want to extract the "from" value and create a user on Request tracker automatically when it received the mail. I'm also searching a variable list in order to create a custom scrips -- View this message in context: http://old.nabble.com/Extracting-values-from-an-e-mail-tp26230509p26230509.html Sent from the Request Tracker - User mailing list archive at Nabble.com. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sales[at]bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
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