
zhelonkin.roman at gmail
Nov 4, 2009, 4:27 PM
Post #2 of 2
(396 views)
Permalink
|
Fixed, by taking the $Transaction->CreatorObj->RealName in to double quotes like this: {"\"" . $Transaction->CreatorObj->RealName . "\""} On Wed, Nov 4, 2009 at 4:04 PM, Roman Zhelonkin <zhelonkin.roman [at] gmail> wrote: > Hi, > > I am trying to customise Sender field of the message header by using > templates. I am using the following object to get the Real Name value: > > {$Transaction->CreatorObj->RealName} > > The value contains comma, like this: > > Surname, FirstName > > But in fact I only get the first part of this value. The surname. If I > remove the comma from the Real Name field (on user config page) the > value is retuned back correctly. > > > Could somebody suggest the best way to get the value of RealName which > contains comma. > > > Any advice would be much appreciated. > > > Best regards, Roman. > -- ----------------------------- Best regards, Roman _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sales [at] bestpractical Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
|