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one time CC and BCC do not send

 

 

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nimbius at SDF

Nov 4, 2009, 5:07 AM

Post #1 of 3 (151 views)
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one time CC and BCC do not send

Greetings,

users added in one time BCC and CC do not receive email. do these fields
have to be email addresses that exist in the realm of RT? or can they be
arbitrary? how should i go about providing some more debug information to
trace down where this problem is coming from?

im using sendmailpipe to deliver email.



nimbius[at]sdf.lonestar.org
SDF Public Access UNIX System - http://sdf.lonestar.org
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kfcrocker at lbl

Nov 4, 2009, 9:33 AM

Post #2 of 3 (133 views)
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Re: one time CC and BCC do not send [In reply to]

John,

Do you have a scrip for "Notify Others" for that Queue?

Kenn
LBNL

On 11/4/2009 5:07 AM, John Roman wrote:
> Greetings,
>
> users added in one time BCC and CC do not receive email. do these fields
> have to be email addresses that exist in the realm of RT? or can they be
> arbitrary? how should i go about providing some more debug information to
> trace down where this problem is coming from?
>
> im using sendmailpipe to deliver email.
>
>
>
> nimbius[at]sdf.lonestar.org
> SDF Public Access UNIX System - http://sdf.lonestar.org
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales[at]bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>
>
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales[at]bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com


nimbius at SDF

Nov 4, 2009, 11:08 AM

Post #3 of 3 (130 views)
Permalink
Re: one time CC and BCC do not send [In reply to]

that fixed it. thank you.

On Wed, 4 Nov 2009, Ken Crocker wrote:

> Date: Wed, 04 Nov 2009 09:33:21 -0800
> From: Ken Crocker <kfcrocker[at]lbl.gov>
> To: John Roman <nimbius[at]sdf.lonestar.org>
> Cc: rt-users[at]lists.bestpractical.com
> Subject: Re: [rt-users] one time CC and BCC do not send
>
> John,
>
> Do you have a scrip for "Notify Others" for that Queue?
>
> Kenn
> LBNL
>
> On 11/4/2009 5:07 AM, John Roman wrote:
>> Greetings,
>>
>> users added in one time BCC and CC do not receive email. do these fields
>> have to be email addresses that exist in the realm of RT? or can they be
>> arbitrary? how should i go about providing some more debug information to
>> trace down where this problem is coming from?
>>
>> im using sendmailpipe to deliver email.
>>
>>
>>
>> nimbius[at]sdf.lonestar.org
>> SDF Public Access UNIX System - http://sdf.lonestar.org
>> _______________________________________________
>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>
>> Community help: http://wiki.bestpractical.com
>> Commercial support: sales[at]bestpractical.com
>>
>>
>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a
>> copy at http://rtbook.bestpractical.com
>>
>>

nimbius[at]sdf.lonestar.org
SDF Public Access UNIX System - http://sdf.lonestar.org
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales[at]bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

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