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change location of attachments in RT 3.4.5?

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kmckinnis at tivo

Oct 28, 2009, 5:31 PM

Post #1 of 4 (697 views)
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change location of attachments in RT 3.4.5?

Due to some annoying circumstances and RT running on a VM, I'm out of disk space on /, and can only add a new partition because I don't want to dick around resizing an ext3 partition. That said, I need to tell RT to save attachments to said new partition. My Google search has not proved fruitful. Does anyone know if there's a config parameter somewhere to change this? Thank you!

~~
Kimberly McKinnis
System Operations Engineer
Service Provider Division, TiVo Inc
408-519-9607

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jpierce at cambridgeenergyalliance

Oct 28, 2009, 8:56 PM

Post #2 of 4 (662 views)
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Re: change location of attachments in RT 3.4.5? [In reply to]

<kmckinnis [at] tivo> wrote:
> Due to some annoying circumstances and RT running on a VM, I’m out of disk
> space on /, and can only add a new partition because I don’t want to dick
> around resizing an ext3 partition. That said, I need to tell RT to save
> attachments to said new partition. My Google search has not proved fruitful.
> Does anyone know if there’s a config parameter somewhere to change this?
> Thank you!
RT that old stores attachments in the file system? If so, can't you
simply use a symlink? Or mount your new partition on top of the
directory RT writes the attachments to? (Being sure to move over
the existing files first)

If it's like a modern RT and storing the data in your database,
you should still be able to apply those techniques, or tell move
your RDBMS' data store to the new volume.
--
Cambridge Energy Alliance: Save money. Save the planet.
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jesse at bestpractical

Oct 29, 2009, 4:20 PM

Post #3 of 4 (652 views)
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Re: change location of attachments in RT 3.4.5? [In reply to]

On Wed 28.Oct'09 at 23:56:11 -0400, Jerrad Pierce wrote:
> <kmckinnis [at] tivo> wrote:
> > Due to some annoying circumstances and RT running on a VM, Iā€™m out of disk
> > space on /, and can only add a new partition because I donā€™t want to dick
> > around resizing an ext3 partition. That said, I need to tell RT to save
> > attachments to said new partition. My Google search has not proved fruitful.
> > Does anyone know if thereā€™s a config parameter somewhere to change this?
> > Thank you!
> RT that old stores attachments in the file system?

RT 1.0.x was the last version of RT to store attachments on the
filesystem. We're working on an RTx for a client that _might_ end up
getting released which would let you do this for RT 3.8. But it's not
something I can put a date on.

Best,
Jesse

drew at drewtaylor

Oct 30, 2009, 9:42 AM

Post #4 of 4 (661 views)
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Re: change location of attachments in RT 3.4.5? [In reply to]

On Thu, Oct 29, 2009 at 11:20 PM, Jesse Vincent <jesse [at] bestpractical>wrote:

>
> RT 1.0.x was the last version of RT to store attachments on the
> filesystem. We're working on an RTx for a client that _might_ end up
> getting released which would let you do this for RT 3.8. But it's not
> something I can put a date on.
>

I think I know who the client is because I used to work for them. Well, at
the very least we were paying BP to implement similar functionality. :-)

Drew

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