juann.dlc at gmail
Oct 22, 2009, 2:41 PM
Post #1 of 1
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Ticket Inherit properties
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Hi,
i was trying to create a scip that trys to set the DueDate/Priority to a
ticket each time you change the ticket from queue.
Ex:
Ticket #001
Queue1: Test (priority default:1 / duedate default:1)
Ticket moved to Queue2 (priority default:5 / duedate default:3)
when moved, ticket still with properties from Queue1
Anyone have a scrip like this or someone can help me with this?
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