Rich.West at wesmo
Jul 28, 2009, 10:23 AM
Post #3 of 3
(661 views)
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Re: Top "N" Tickets I Own - For all users
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On 3.8.4, you can click on Edit, then select the columns to display,
including the custom column. However, I cannot seem to find how to make
this a global default change. On that page, I can adjust the underlying
search globally, but not the columns displayed (to include the Custom
Field). That is unless I am missing something here (which I hope!). :)
-Rich
On 07/23/2009 07:10 PM, Ruslan Zakirov wrote:
> Click edit then click link edit this search globaly.
>
> On Fri, Jul 24, 2009 at 1:06 AM, Rich West<Rich.West [at] wesmo> wrote:
>
>> Is there a way to modify the default RT "home" page's display of the
>> "Top 'N' Tickets I Own" for everyone? We would like to have a custom
>> field displayed there for everyone, including new people we add on as
>> admins..
>>
>> Thanks!
>> -Rich
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