
David.Mackintosh at xdroop
Sep 19, 2008, 12:40 PM
Views: 2125
Permalink
|
|
RT::Authen::ExternalAuth problem
|
|
Hi Folks, I've been passed a working RT 3.6.6 and asked to add the LDAP component so that we can authenticate against an Active Directory server. So I've installed the RT::Authen::ExternalAuth module from CPAN and used my google-fu to get the configuration started, however at this point I'm stymied. Right now local users authenticate, but AD users do not. When I attempt to authenticate as a AD user, I get these errors: Sep 19 15:25:59 rt RT: Transaction->Create couldn't, as you didn't specify an object type and id (/opt/rt3/lib/RT/Record.pm:1486) Sep 19 15:25:59 rt RT: My_LDAP AUTH FAILED: gridwayAdmin User not found or more than one user found (/opt/rt3/local/lib/RT/User_Vendor.pm:208) Sep 19 15:25:59 rt RT: RT::User::IsExternalPassword External Auth Failed: gridwayAdmin (/opt/rt3/local/lib/RT/User_Vendor.pm:294) Sep 19 15:25:59 rt RT: RT::User::IsInternalPassword AUTH FAILED (no passwd): gridwayAdmin (/opt/rt3/local/lib/RT/User_Vendor.pm:305) I know that RT is connecting to teh AD because when I change the connecting password, I get the error: Sep 19 15:24:47 rt RT: RT::User::_GetBoundLdapObj Can't bind: LDAP_INVALID_CREDENTIALS 49 (/opt/rt3/local/lib/RT/User_Vendor.pm:1056) So I'm presuming I have either incorrectly defined my my 'base', my 'filter' my 'd_filter', or my 'group'. Here's what I have. I have a domain, abcsystems.com. Inside abcsystems.com I have a folder ABC, and under there a folder Users which is where all the users are. I want to restrict access to users who are members in the group 'Request Tracker Users'. So my definitions look like: [...] 'base' => 'ou=Users,ou=ABC,dc=abcsystems,dc=com', 'filter' => '(objectclass=Person)', 'd_filter' => '(userAccountControl:1.2.840.113556.1.4.803:=2)', 'group' => 'Request Tracker Users', [...] I'm probably doing something trivially wrong here since I'm not familiar with LDAP or AD in any depth. Can someone point me at a web page that can get me started to figure this out? Thank you. -- /\oo/\ / /()\ \ David Mackintosh | dave[at]xdroop.com | http://www.xdroop.com
|