gaurav at subisu
Aug 21, 2008, 2:06 AM
Post #2 of 2
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Hi Michael,
If you the WebBaseURL in your RT_SiteConfig.pm that resolves the issue.
Set( $WebBaseURL, 'http://yourdomain.com');
I guess localhost is the default setting there...change it to your RT's
url and it works fine.
Regards,
Gaurav
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Burghart, Michael (I/ET-83, extern) wrote:
>
> Hi...
>
> I finally managed to get RT and Oracle working :)
> Everythinig is working fine with the defined host except for the link
> to the "10 neuesten Anfragen ohne Besitzer" which is the first window
> containing the latest requests without owner. Here RT always wants to
> use "localhost" instead of the defined host.
>
> _http://localhost/Search/Results.html?Format=%27%3Ca%20href%3D%22%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__id__%3C%2Fa%3E%2FTITLE%3A%23%27%2C%20%27%3Ca%20href%3D%22%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__Subject__%3C%2Fa%3E%2FTITLE%3ASubject%27%2C%20QueueName%2C%20ExtendedStatus%2C%20CreatedRelative%2C%20%27%3CA%20HREF%3D%22%2FTicket%2FDisplay.html%3FAction%3DTake%26id%3D__id__%22%3E%C3%9Cbernehmen%3C%2Fa%3E%2FTITLE%3A%26nbsp%3B%27%20&Order=DESC&OrderBy=Created&Query=%20Owner%20%3D%20%27Nobody%27%20AND%20(%20Status%20%3D%20%27new%27%20OR%20Status%20%3D%20%27open%27)_
>
> If I replace "localhost" with my RT server name everything works fine.
> I just don't know where the "localhost" string comes from.
>
> Any idea where this can be fixed?
>
> --
> Mit freundlichen Grüßen
>
> Michael Burghart
> CAT Service Center
> AUDI AG, I/ET-83 extern
> Tel: +49 841 89 - 39819
> _http://catsc-web.in.audi.vwg_
> _mailto:extern.michael.burghart [at] audi
>
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