pebomente at gmail
Aug 20, 2008, 1:22 PM
Post #3 of 3
(177 views)
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Re: Upgrade database from 3.6.1 to new server runningRT3.8.1
[In reply to]
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2008/8/20 Helmuth Ramirez <HelmuthRamirez[at]compupay.com>:
> Try modifying this in your RT_SiteConfig.pm
>
> Set($WebBaseURL , "http://gonzales");
>
Sorry, now it's correct:
It did NOT work. But I did a thing thaT worked. I added in my apache
configution,
Alias /rt /opt/rt3/share/html
It worked, but I shouldn't solve this way, do you understand me? RT main
page should link to: http://gonzales/Ticket/Display.html?id=1 and not
to: http://gonzales/rt/Ticket/Display.html?id=1
> -----Original Message-----
> From: rt-users-bounces[at]lists.bestpractical.com
> [mailto:rt-users-bounces[at]lists.bestpractical.com] On Behalf Of Pedro
> Bomente Filho
> Sent: Wednesday, August 20, 2008 4:03 PM
> To: rt-users[at]lists.bestpractical.com
> Subject: Re: [rt-users] Upgrade database from 3.6.1 to new server
> runningRT3.8.1
>
> Hi again,
>
> I'm sorry, I didn't send to mail list, I forgot. But here it's history:
>
>
> I discovered my problem. In fact, my database upgrade was right, but
> it's happening something stranger.
> In my main page on RT the url tickets are:
>
> http://site/rt/Ticket/Display.html?id=1
>
> and it should be:
>
> http://gonzales/Ticket/Display.html?id=1
>
> If I access from that link (http://site/rt/Ticket/Display.html?id=1) ,
> RT can't access the page.
>
>
> In search results page, the url is right:
>
> http://gonzales/Ticket/Display.html?id=382
>
> Why ?
>
> I didn't configure RT_SiteConfig.pm where it show "WebPath", in fact,
> I didn't need set this parameter to work.
>
> Thank's,
> Pedro
>
>
>
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