Login | Register For Free | Help
Search for: (Advanced)

Mailing List Archive: Request Tracker: Users

Status default on comment

 

 

Request Tracker users RSS feed   Index | Next | Previous | View Threaded


KFCrocker at lbl

Jul 31, 2008, 2:06 PM

Post #1 of 1 (409 views)
Permalink
Status default on comment

To list,


I noticed that when selecting "Comment" on the "Modify Ticket" page,
the ticket status defaults to "open" when in the "comment" screen. I
would like the ticket status to just be what it is and not default to
"open" or anything else. Where can I make that change? Thanks.


Kenn
LBNL

_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales [at] bestpractical


Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Request Tracker users RSS feed   Index | Next | Previous | View Threaded
 
 


Interested in having your list archived? Contact Gossamer Threads
 
  Web Applications & Managed Hosting Powered by Gossamer Threads Inc.