
jesse at bestpractical
Jul 31, 2008, 8:22 AM
Post #2 of 2
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Re: BUG: UpdateCc and UpdateBcc silently ignore emails with no domain (RT3.8)
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This issue is the result of a change from Mail::Address to Email::Address in RT's core libraries. We're working with the authors of Email::Address to address the issue. jesse On Jul 30, 2008, at 5:28 PM, Mathieu Longtin wrote: > The bug: > If you enter this in CC field of the comment or reply screen: > Joe, jim [at] example > > Jim will receive the email, Joe won’t. And there will be nothing > whatsoever telling you about the missing email to Joe, because it > will have never been sent. Not even a trace in the database. > > I was looking at fixing this, but there is no obvious way to report > an entry error in the Ticket/Update.html page. Is there something I > should do in ProcessUpdateMessage to indicate the data is wrong and > cancel the update? Or should I put validation before it even gets > there? > > Thanks > > -- > Mathieu Longtin > www.dbsoft.ca > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: sales [at] bestpractical > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com
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