Login | Register For Free | Help
Search for: (Advanced)

Mailing List Archive: Request Tracker: Users

New Tickets not recording "Requestor"

 

 

Request Tracker users RSS feed   Index | Next | Previous | View Threaded


leeda at dist102

May 8, 2008, 5:29 AM

Post #1 of 1 (47 views)
Permalink
New Tickets not recording "Requestor"

Using RT 3.6.6 on a Cent5 base. When I, or any user, create a new
ticket, the "requestor" field is not being set to anything, the field
remains blank. Any ideas what might be happening, or where to look to
fix this?


Dan Lee
Systems Technician
LaGrange School District 102
leeda[at]dist102.k12.il.us

Request Tracker users RSS feed   Index | Next | Previous | View Threaded
 
 


Interested in having your list archived? Contact lists@gossamer-threads.com
 
  Web Applications & Managed Hosting Powered by Gossamer Threads Inc.