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HTTP Client limit for returning queries

 

 

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AdamSmith at venda

May 8, 2008, 4:53 AM

Post #1 of 2 (57 views)
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HTTP Client limit for returning queries

Can someone "in the know" please clarify whether or not RT has a "rate
limit" setting per-IP (I think in testing this some time ago it
appeared to be per-browser, somehow, so maybe by session ID??) anyway
-- something like that which prevents users from pulling more than
about two queries at the same time? I believe this to be some sort of
Denial of Service prevention by "rate limiting" people requesting data
from the systems.

For Team Leaders and so on trying to load up several tickets at once
it can slow you down, especially if you have a lot of data to pull
down. Is there any way of increasing this limit?


--
Adam Smith



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jesse at bestpractical

May 8, 2008, 5:44 AM

Post #2 of 2 (52 views)
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Re: HTTP Client limit for returning queries [In reply to]

On May 8, 2008, at 7:53 AM, Adam Smith wrote:

> Can someone "in the know" please clarify whether or not RT has a "rate
> limit" setting per-IP (I think in testing this some time ago it
> appeared to be per-browser, somehow, so maybe by session ID??) anyway
> -- something like that which prevents users from pulling more than
> about two queries at the same time? I believe this to be some sort of
> Denial of Service prevention by "rate limiting" people requesting data
> from the systems.
>

It does not. If you wanted such a feature, I'd recommend you do it at
the webserver layer.

> For Team Leaders and so on trying to load up several tickets at once
> it can slow you down, especially if you have a lot of data to pull
> down. Is there any way of increasing this limit?
>
>
> --
> Adam Smith
>
>
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales[at]bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>
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