elbertlai at itiva
May 7, 2008, 11:24 AM
Post #1 of 1
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Parent/Children links in RT 3.6.6
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Has anyone else experienced the issue where the fields for links on the
homepage are no longer populated in 3.6.6? I recently upgraded an install
from 3.6.5 to 3.6.6, and now those tickets which had parents or children no
longer appear to reference them. If I look at 3.6.5, the links show up, so
they are still in the database. Any ideas on how to begin troubleshooting
this?
Thanks,
Elbert Lai
Network Operations Manager
Itiva Networks
530 Lytton Ave
2nd Floor
Palo Alto, CA 94301
650-521-3403 (cell)
650-560-6125 (fax)
elbertlai[at]itiva.com
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