Mailing List Archive: Request Tracker: Users

Startup problem

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garyy at valint

Nov 30, 2000, 1:10 PM

Post #1 of 5 (164 views)
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Startup problem

I've just set up RT 1.05 and I believe I have all of the correct Perl
modules installed. I'm using the Cooking with Linux article from the latest
Linux Journal as a guide. Everything has gone ok until I try to login to the
system from a web browser. Look at my http.error_log, I get the following
error -
httpd: [Thu Nov 30 12:24:37 2000] [error] [client 192.168.1.2]
(13)Permission denied: mod_mime_magic : can't read
`/opt/rt/bin/cgi/webrt.cgi'

Any help would be appreciated.

garyy at valint

Nov 30, 2000, 5:13 PM

Post #2 of 5 (161 views)
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Re: Startup problem [In reply to]

I installed on a different server and I'm getting the same error. Both are
SuSE systems - one 6.1 and the other 7.0. It looks like the problem is with
'mod_mime_magic'. What is this?

> From: Gary Young <garyy [at] valint>
> Date: Thu, 30 Nov 2000 12:10:30 -0800
> To: <rt-users [at] lists>
> Subject: [rt-users] Startup problem
>
> I've just set up RT 1.05 and I believe I have all of the correct Perl
> modules installed. I'm using the Cooking with Linux article from the latest
> Linux Journal as a guide. Everything has gone ok until I try to login to the
> system from a web browser. Look at my http.error_log, I get the following
> error -
> httpd: [Thu Nov 30 12:24:37 2000] [error] [client 192.168.1.2]
> (13)Permission denied: mod_mime_magic : can't read
> `/opt/rt/bin/cgi/webrt.cgi'
>
> Any help would be appreciated.
>
>
> _______________________________________________
> rt-users mailing list
> rt-users [at] lists
> http://lists.fsck.com/mailman/listinfo/rt-users
>

jh at byteaction

Nov 30, 2000, 5:37 PM

Post #3 of 5 (168 views)
Permalink

Re: Startup problem [In reply to]

Hi,

what are the permissions on `/opt/rt/bin/cgi/webrt.cgi' and on the pathe to
the cgi?

kind regards

Jürgen Hoffmann

----- Original Message -----
From: Gary Young <garyy [at] valint>
To: <rt-users [at] lists>
Sent: Friday, December 01, 2000 1:13 AM
Subject: Re: [rt-users] Startup problem

> I installed on a different server and I'm getting the same error. Both are
> SuSE systems - one 6.1 and the other 7.0. It looks like the problem is
with
> 'mod_mime_magic'. What is this?
>
> > From: Gary Young <garyy [at] valint>
> > Date: Thu, 30 Nov 2000 12:10:30 -0800
> > To: <rt-users [at] lists>
> > Subject: [rt-users] Startup problem
> >
> > I've just set up RT 1.05 and I believe I have all of the correct Perl
> > modules installed. I'm using the Cooking with Linux article from the
latest
> > Linux Journal as a guide. Everything has gone ok until I try to login to
the
> > system from a web browser. Look at my http.error_log, I get the
following
> > error -
> > httpd: [Thu Nov 30 12:24:37 2000] [error] [client 192.168.1.2]
> > (13)Permission denied: mod_mime_magic : can't read
> > `/opt/rt/bin/cgi/webrt.cgi'
> >
> > Any help would be appreciated.
> >
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users [at] lists
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
>
>
> _______________________________________________
> rt-users mailing list
> rt-users [at] lists
> http://lists.fsck.com/mailman/listinfo/rt-users
>

garyy at valint

Nov 30, 2000, 6:27 PM

Post #4 of 5 (162 views)
Permalink

Re: Startup problem [In reply to]

Thanks for the reply. The permissions are below:

dr-xr-xr-x 2 root root 1024 Nov 30 10:44 cgi

---s--x--x 3 rt root 35435 Nov 30 10:44 admin-webrt.cgi
---s--x--x 3 rt root 35435 Nov 30 10:44 webrt.cgi

> From: Jürgen Hoffmann <jh [at] byteaction>
> Date: Fri, 1 Dec 2000 01:37:11 +0100
> To: "Gary Young" <garyy [at] valint>, <rt-users [at] lists>
> Subject: Re: [rt-users] Startup problem
>
> Hi,
>
> what are the permissions on `/opt/rt/bin/cgi/webrt.cgi' and on the pathe to
> the cgi?
>
> kind regards
>
> Jürgen Hoffmann
>
> ----- Original Message -----
> From: Gary Young <garyy [at] valint>
> To: <rt-users [at] lists>
> Sent: Friday, December 01, 2000 1:13 AM
> Subject: Re: [rt-users] Startup problem
>
>
>> I installed on a different server and I'm getting the same error. Both are
>> SuSE systems - one 6.1 and the other 7.0. It looks like the problem is
> with
>> 'mod_mime_magic'. What is this?
>>
>>> From: Gary Young <garyy [at] valint>
>>> Date: Thu, 30 Nov 2000 12:10:30 -0800
>>> To: <rt-users [at] lists>
>>> Subject: [rt-users] Startup problem
>>>
>>> I've just set up RT 1.05 and I believe I have all of the correct Perl
>>> modules installed. I'm using the Cooking with Linux article from the
> latest
>>> Linux Journal as a guide. Everything has gone ok until I try to login to
> the
>>> system from a web browser. Look at my http.error_log, I get the
> following
>>> error -
>>> httpd: [Thu Nov 30 12:24:37 2000] [error] [client 192.168.1.2]
>>> (13)Permission denied: mod_mime_magic : can't read
>>> `/opt/rt/bin/cgi/webrt.cgi'
>>>
>>> Any help would be appreciated.
>>>
>>>
>>> _______________________________________________
>>> rt-users mailing list
>>> rt-users [at] lists
>>> http://lists.fsck.com/mailman/listinfo/rt-users
>>>
>>
>>
>> _______________________________________________
>> rt-users mailing list
>> rt-users [at] lists
>> http://lists.fsck.com/mailman/listinfo/rt-users
>>
>
>
> _______________________________________________
> rt-users mailing list
> rt-users [at] lists
> http://lists.fsck.com/mailman/listinfo/rt-users
>

garyy at valint

Nov 30, 2000, 7:37 PM

Post #5 of 5 (160 views)
Permalink

Re: Startup problem [In reply to]

I figured it out. I finally looked at the database and found the correct
root password. The article had a different one. Now I can get started.

> From: Jürgen Hoffmann <jh [at] byteaction>
> Date: Fri, 1 Dec 2000 01:37:11 +0100
> To: "Gary Young" <garyy [at] valint>, <rt-users [at] lists>
> Subject: Re: [rt-users] Startup problem
>
> Hi,
>
> what are the permissions on `/opt/rt/bin/cgi/webrt.cgi' and on the pathe to
> the cgi?
>
> kind regards
>
> Jürgen Hoffmann
>
> ----- Original Message -----
> From: Gary Young <garyy [at] valint>
> To: <rt-users [at] lists>
> Sent: Friday, December 01, 2000 1:13 AM
> Subject: Re: [rt-users] Startup problem
>
>
>> I installed on a different server and I'm getting the same error. Both are
>> SuSE systems - one 6.1 and the other 7.0. It looks like the problem is
> with
>> 'mod_mime_magic'. What is this?
>>
>>> From: Gary Young <garyy [at] valint>
>>> Date: Thu, 30 Nov 2000 12:10:30 -0800
>>> To: <rt-users [at] lists>
>>> Subject: [rt-users] Startup problem
>>>
>>> I've just set up RT 1.05 and I believe I have all of the correct Perl
>>> modules installed. I'm using the Cooking with Linux article from the
> latest
>>> Linux Journal as a guide. Everything has gone ok until I try to login to
> the
>>> system from a web browser. Look at my http.error_log, I get the
> following
>>> error -
>>> httpd: [Thu Nov 30 12:24:37 2000] [error] [client 192.168.1.2]
>>> (13)Permission denied: mod_mime_magic : can't read
>>> `/opt/rt/bin/cgi/webrt.cgi'
>>>
>>> Any help would be appreciated.
>>>
>>>
>>> _______________________________________________
>>> rt-users mailing list
>>> rt-users [at] lists
>>> http://lists.fsck.com/mailman/listinfo/rt-users
>>>
>>
>>
>> _______________________________________________
>> rt-users mailing list
>> rt-users [at] lists
>> http://lists.fsck.com/mailman/listinfo/rt-users
>>
>
>
> _______________________________________________
> rt-users mailing list
> rt-users [at] lists
> http://lists.fsck.com/mailman/listinfo/rt-users
>

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