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RT transaction log / general history

 

 

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valenta at trustica

Sep 16, 2007, 10:24 AM

Post #1 of 2 (267 views)
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RT transaction log / general history

Hello,

is there a way to view all transactions in a selected time span (e.g. last hour,
last 10 hours, last day etc.). I used to send mail copy of every transaction to
be informed, but that's overwhelming. Sometimes I just need a quick way to see
all the recent changes (especially when I close a task and instantly forget the
number).

Do you know how to do it?
Saved search can only do fixed time and date.

Also viewing all login/logout activity would be very usefull, but I'm afraid
this is not supported in any way. Am I right?

Thanks.

--
Tomáš Valenta
_______________________________________________
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Community help: http://wiki.bestpractical.com
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Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
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gleduc at mail

Sep 17, 2007, 8:16 AM

Post #2 of 2 (248 views)
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Re: RT transaction log / general history [In reply to]

Hi Tomas,

If you're sure you want _every_ transaction, I'd suggest using the RT API
and throwing together a simple perl script that pulls some info from every
transaction made "yesterday" and then run it a few mintues after midnight
as a cron job. Load the collected info into an e-mail and send it to
yourself. If you are at all "perl-aware", you should find enough sample
API snippets and programs on the wiki to be able to do this. As for the
logins, use the same perl script to grep the rt.log file for [info]
messages that contain "Successful login " (check your rt.log file for the
exact phrasing). If you're not familiar with perl and don't want to learn
it, what you want will be a challenge.

This should be a fun little project, but you're likely to get a lot of
transaction entries.

Regards,
Gene

At 10:24 AM 9/16/2007, Tomas Valenta wrote:

>Hello,
>
>is there a way to view all transactions in a selected time span (e.g. last
>hour,
>last 10 hours, last day etc.). I used to send mail copy of every
>transaction to
>be informed, but that's overwhelming. Sometimes I just need a quick way to see
>all the recent changes (especially when I close a task and instantly
>forget the
>number).
>
>Do you know how to do it?
>Saved search can only do fixed time and date.
>
>Also viewing all login/logout activity would be very usefull, but I'm afraid
>this is not supported in any way. Am I right?
>
>Thanks.
>
>--
>Tomáš Valenta
>_______________________________________________
>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
>Community help: http://wiki.bestpractical.com
>Commercial support: sales [at] bestpractical
>
>
>Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>Buy a copy at http://rtbook.bestpractical.com


--
Gene LeDuc, GSEC
Security Analyst
San Diego State University

_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales [at] bestpractical


Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

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