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Mailing List Archive: Request Tracker: Users Use UPDATE MULTIPLE TICKETS function to update custom fields   Index | Next | Previous | View Flat

sseibl at gmail Sep 14, 2007, 1:58 PM Views: 159 Permalink Use UPDATE MULTIPLE TICKETS function to update custom fields Using RT 3.4.5. I have a need to fill in a Custom Field on 1990+ tickets. The Update Multiple Tickets window does not have a section for Customer Fields. Anyone figure out a way to do this? Thanks! Seib Seibl _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sales[at]bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com

Subject User Time Use UPDATE MULTIPLE TICKETS function to update custom fields sseibl at gmail Sep 14, 2007, 1:58 PM

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