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Use UPDATE MULTIPLE TICKETS function to update custom fields

 

 

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sseibl at gmail

Sep 14, 2007, 1:58 PM

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Use UPDATE MULTIPLE TICKETS function to update custom fields

Using RT 3.4.5. I have a need to fill in a Custom Field on 1990+
tickets. The Update Multiple Tickets window does not have a section for
Customer Fields. Anyone figure out a way to do this?

Thanks!
Seib Seibl
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