Mailing List Archive: Request Tracker: Users

Can't start WebRT

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cseward at clvillage

Jun 9, 2000, 1:11 PM

Post #1 of 3 (356 views)
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Can't start WebRT

OK. Let's try again. I re-checked the installation of RT and found a
few weird things. Now I'm getting this:

[Fri Jun 9 16:05:33 2000] [error] [client 127.0.0.1] Premature end of
script headers: /opt/rt/bin/cgi/webrt.cgi
Can't locate /opt/rt/etc/config.pm in @INC (@INC contains:
/usr/lib/perl5/5.00503/i386-linux /usr/lib/perl5/5.00503
/usr/lib/perl5/site_perl/5.005/i386-linux /usr/lib/perl5/site_perl/5.005
/opt/rt/lib) at /opt/rt/bin/rtmux.pl line 20.

Any ideas?

----CAS

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cseward.vcf (0.34 KB)

cseward at clvillage

Jun 9, 2000, 1:47 PM

Post #2 of 3 (355 views)
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Re: Can't start WebRT [In reply to]

BTW...it works fine from CLI now.

----CAS

"Christopher A. Seward, Sr." wrote:

> OK. Let's try again. I re-checked the installation of RT and found a
> few weird things. Now I'm getting this:
>
> [Fri Jun 9 16:05:33 2000] [error] [client 127.0.0.1] Premature end of
> script headers: /opt/rt/bin/cgi/webrt.cgi
> Can't locate /opt/rt/etc/config.pm in @INC (@INC contains:
> /usr/lib/perl5/5.00503/i386-linux /usr/lib/perl5/5.00503
> /usr/lib/perl5/site_perl/5.005/i386-linux /usr/lib/perl5/site_perl/5.005
> /opt/rt/lib) at /opt/rt/bin/rtmux.pl line 20.
>
> Any ideas?
>
> ----CAS

Attachments:

cseward.vcf (0.34 KB)

tobiasb at tobiasb

Jun 13, 2000, 12:39 AM

Post #3 of 3 (358 views)
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Re: Can't start WebRT [In reply to]

> [Fri Jun 9 16:05:33 2000] [error] [client 127.0.0.1] Premature end of
> script headers: /opt/rt/bin/cgi/webrt.cgi
> Can't locate /opt/rt/etc/config.pm in @INC (@INC contains:

> Any ideas?

Does the file /opt/rt/etc/config.pm exist? Is it readable for the script?
Some webservers won't accept running setuid-scripts, I guess that might be
the most likely culprit.

I guess it's an idea to check if the file is readable and bark if not ...
I'll try to fix that for RT2 at least ... :)

--
"The trouble with the world is that the stupid are
cocksure and the intelligent are full of doubt."
- Bertrand Russell

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