rwheaton at moguls
Apr 29, 2003, 7:03 AM
Post #2 of 2
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RE: Error message when trying to create ticket via ema il
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ok. i think i figured out my problem, and you were right, i was missing a
dependency. I'm missing the Apache::Request module. Now, when I try to
install it via CPAN (or the rt-testdependencies script), it says it can't
load mod_php (no such file in /etc/httpd/modules/) and bails out. I have
all the PHP stuff installed for RH 7.3, and there is no mod_php for RH7.2 or
7.3. how do i get Apache::Request installed? I found some RPMS on
rpmfind.net for libapreq, but they are of the PLD distribution variety (and
i'm not sure if this would work anyways.)
thanks again
-rtw
p.s. here's the error that CPAN gives while trying to compile
Apache::Request
make[1]: Leaving directory `/root/.cpan/build/libapreq-1.1/Cookie'
t/httpd -f `pwd`/t/httpd.conf
Syntax error on line 37 of /root/.cpan/build/libapreq-1.1/t/httpd.conf:
Cannot load /etc/httpd/modules/mod_php.so into server:
/etc/httpd/modules/mod_php.so: cannot open shared object file: No such file
or directory
make: *** [start_httpd] Error 1
/usr/bin/make test -- NOT OK
Running make install
make test had returned bad status, won't install without force
-----Original Message-----
From: Ryan Wheaton [mailto:rwheaton [at] moguls]
Sent: Tuesday, April 29, 2003 7:01 AM
To: 'ODHIAMBO Washington'; 'rt-users [at] lists'
Subject: RE: [rt-users] Error message when trying to create ticket via
ema il
I did install with all dependencies but i'll retry what you said to do. in
the meantime, I got the email i sent to test the mail gateway bounced back
to me over night, and here's the message:
----- The following addresses had transient non-fatal errors -----
"|/opt/rt3/bin/rt-mailgate --queue general --action correspond --url
http://mammoth/"
(expanded from: <rt [at] mammoth>)
----- Transcript of session follows -----
An Error Occurred
=================
404 Not Found
"|/opt/rt3/bin/rt-mailgate --queue general --action correspond --url
http://mammoth/"... Deferred: prog mailer (/bin/sh) exited with EX_TEMPFAIL
now, this is making me feel like it's an apache error. oh, and it's RT
3.0.0 (sorry i didn't clarify that)
thanks again in advance for your help.
-rtw
-----Original Message-----
From: ODHIAMBO Washington [mailto:wash [at] wananchi]
Sent: Monday, April 28, 2003 11:23 PM
To: Ryan Wheaton
Subject: Re: [rt-users] Error message when trying to create ticket via
email
* Ryan Wheaton <rwheaton [at] moguls> [20030429 01:55]: wrote:
> hello.
>
> I'm pretty much a newbie, and trying to work out the kinks in my RT3
> install. I've gotten my box to accept mail as the user rt on the local
box,
> and it's sitting in the mail spool, but for some reason it isn't getting
> added as a new ticket. I've put the following in my /etc/aliases file,
and
> run newaliases, but it doesn't seem to pick it up:
>
> rt: "|/opt/rt3/bin/rt-mailgate --queue general --action correspond
--url
> http://mammoth/"
> rt-comment: "|/opt/rt3/bin/rt-mailgate --queue general --action
comment
> --url http://mammoth/"
>
>
> The following line is also showing up in my logs, and I'm not exactly sure
> if it's related, or what it means. I tried googling it to no avail, but
> maybe y'all can help:
>
> Apr 28 15:39:39 mammoth RT: Tickets->LimitRequestor is deprecated. please
> rewrite call at HTML::Mason::Commands - /opt/rt3/lib/RT/Interface/Web.pm:
> 595 (/opt/rt3/lib/RT/Tickets_Overlay.pm:1304)
First, what version of rt3??? Did you install all the dependancies for rt3?
I am guessing, because I haven't seen this error, but I suggest doing this:
cd directory_where_you_extracted_rt3_tarball/
perl sbin/rt-test-dependacies --with-mysql --with-modperl1 --install
-Wash
--
Odhiambo Washington <wash [at] wananchi> "The box said 'Requires
Wananchi Online Ltd. www.wananchi.com Windows 95, NT, or better,'
Tel: +254 2 313985-9 +254 2 313922 so I installed FreeBSD."
GSM: +254 72 743223 +254 733 744121 This sig is McQ! :-)
Serenity through viciousness.
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