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RT3: Search bug

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rehan at nha

Mar 31, 2003, 4:07 AM

Post #1 of 4 (1083 views)
Permalink

RT3: Search bug

Hi Everyone,

I get the following error page when trying to do a search in RT3:

<snip
http://webrt.nha.co.za/Search/Listing.html?Bookmark=FrT%253B%25402%257C%25250%257C%25241%257C1&CompileRestriction=1&OwnerOp=%3D&ValueOfOwner=26&RequestorOp=LIKE&ValueOfRequestor=&SubjectOp=LIKE&ValueOfSubject=&QueueOp=%3D&ValueOfQueue=&PriorityOp=%3C&ValueOfPriority=&DateType=Created&DateOp=%3C&ValueOfDate=&AttachmentField=Content&AttachmentFieldOp=LIKE&ValueOfAttachmentField=&StatusOp=%3D&ValueOfStatus=&RowsPerPage=50&TicketsSortBy=id&TicketsSortOrder=ASC&RefreshSearchInterval=-1&Action=Search>

System error

error:
Can't locate object method
"CountAll" via package "RT::Tickets"
(perhaps you forgot to load
"RT::Tickets"?) at
/opt/rt3/lib/RT/Tickets_Overlay.pm
line 1697.
context:
...

277:
}
278:

279:
# All errors
returned from this
routine will be in
exception form.
280:
local
$SIG{'__DIE__'} =
sub {
281:
rethrow_exception(
$_[0] );
282:
};
283:

284:
#
285:
# $m is a
dynamically scoped
global containing
this
...

code stack:
/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm:281
/opt/rt3/lib/RT/Tickets_Overlay.pm:1697
/opt/rt3/share/html/Search/Listing.html:104
/opt/rt3/share/html/autohandler:145

raw error

Can't locate object method "CountAll" via package "RT::Tickets" (perhaps you forgot to load "RT::Tickets"?) at /opt/rt3/lib/RT/Tickets_Overlay.pm line 1697.

Trace begun at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Exceptions.pm line 123
HTML::Mason::Exceptions::rethrow_exception('Can\'t locate object method "CountAll" via package "RT::Tickets" (perhaps you forgot to load "RT::Tickets"?) at /opt/rt3/lib/RT/Tickets_Overlay.pm line 1697.^J') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 281
HTML::Mason::Request::__ANON__('Can\'t locate object method "CountAll" via package "RT::Tickets" (perhaps you forgot to load "RT::Tickets"?) at /opt/rt3/lib/RT/Tickets_Overlay.pm line 1697.^J') called at /opt/rt3/lib/RT/Tickets_Overlay.pm line 1697
RT::Tickets::CountAll('RT::Tickets=HASH(0x9161f84)') called at /opt/rt3/share/html/Search/Listing.html line 104
HTML::Mason::Commands::__ANON__('ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x9160638)', 'ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1045
eval {...}('HTML::Mason::Component::FileBased=HASH(0x9160638)', 'ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x90a2f30)', 'HTML::Mason::Component::FileBased=HASH(0x9160638)', 'ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 735
HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0x90a2f30)') called at /opt/rt3/share/html/autohandler line 145
HTML::Mason::Commands::__ANON__('ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x86d9008)', 'ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1040
eval {...}('HTML::Mason::Component::FileBased=HASH(0x86d9008)', 'ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x90a2f30)', 'HASH(0x90a3188)', 'HTML::Mason::Component::FileBased=HASH(0x86d9008)', 'ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 336
eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x90a2f30)', 'HASH(0x90a3188)', 'HTML::Mason::Component::FileBased=HASH(0x86d9008)', 'ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 336
eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x90a2f30)', 'HASH(0x90a3188)', 'HTML::Mason::Component::FileBased=HASH(0x86d9008)', 'ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 296
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x90a2f30)') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm line 134
eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x90a2f30)') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm line 134
HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0x90a2f30)') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm line 783
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x8a59688)', 'Apache=SCALAR(0x8784444)') called at /opt/rt3/bin/webmux.pl line 119
RT::Mason::handler('Apache=SCALAR(0x8784444)') called at /dev/null line 0
eval {...}('Apache=SCALAR(0x8784444)') called at /dev/null line 0

</snip http://webrt.nha.co.za/Search/Listing.html?Bookmark=FrT%253B%25402%257C%25250%257C%25241%257C1&CompileRestriction=1&OwnerOp=%3D&ValueOfOwner=26&RequestorOp=LIKE&ValueOfRequestor=&SubjectOp=LIKE&ValueOfSubject=&QueueOp=%3D&ValueOfQueue=&PriorityOp=%3C&ValueOfPriority=&DateType=Created&DateOp=%3C&ValueOfDate=&AttachmentField=Content&AttachmentFieldOp=LIKE&ValueOfAttachmentField=&StatusOp=%3D&ValueOfStatus=&RowsPerPage=50&TicketsSortBy=id&TicketsSortOrder=ASC&RefreshSearchInterval=-1&Action=Search>

Is this a bug or misconfiguration? Everything else seems to working just fine for me ...

Regards,
Rehan van der Merwe
NHA

jesse at bestpractical

Mar 31, 2003, 7:20 AM

Post #2 of 4 (1002 views)
Permalink

Re: RT3: Search bug [In reply to]

ER. This has been covered before. your DBIx::SearchBuilder is out of
date.

On Mon, Mar 31, 2003 at 01:07:28PM +0200, Rehan van der Merwe wrote:
> Hi Everyone,
>
> I get the following error page when trying to do a search in RT3:
>
> <snip
> http://webrt.nha.co.za/Search/Listing.html?Bookmark=FrT%253B%25402%257C%25250%257C%25241%257C1&CompileRestriction=1&OwnerOp=%3D&ValueOfOwner=26&RequestorOp=LIKE&ValueOfRequestor=&SubjectOp=LIKE&ValueOfSubject=&QueueOp=%3D&ValueOfQueue=&PriorityOp=%3C&ValueOfPriority=&DateType=Created&DateOp=%3C&ValueOfDate=&AttachmentField=Content&AttachmentFieldOp=LIKE&ValueOfAttachmentField=&StatusOp=%3D&ValueOfStatus=&RowsPerPage=50&TicketsSortBy=id&TicketsSortOrder=ASC&RefreshSearchInterval=-1&Action=Search>
>
> System error
>
> error:
> Can't locate object method
> "CountAll" via package "RT::Tickets"
> (perhaps you forgot to load
> "RT::Tickets"?) at
> /opt/rt3/lib/RT/Tickets_Overlay.pm
> line 1697.
> context:
> ...
>
> 277:
> }
> 278:
>
> 279:
> # All errors
> returned from this
> routine will be in
> exception form.
> 280:
> local
> $SIG{'__DIE__'} =
> sub {
> 281:
> rethrow_exception(
> $_[0] );
> 282:
> };
> 283:
>
> 284:
> #
> 285:
> # $m is a
> dynamically scoped
> global containing
> this
> ...
>
> code stack:
> /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm:281
> /opt/rt3/lib/RT/Tickets_Overlay.pm:1697
> /opt/rt3/share/html/Search/Listing.html:104
> /opt/rt3/share/html/autohandler:145
>
>
>
> raw error
>
> Can't locate object method "CountAll" via package "RT::Tickets" (perhaps you forgot to load "RT::Tickets"?) at /opt/rt3/lib/RT/Tickets_Overlay.pm line 1697.
>
>
> Trace begun at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Exceptions.pm line 123
> HTML::Mason::Exceptions::rethrow_exception('Can\'t locate object method "CountAll" via package "RT::Tickets" (perhaps you forgot to load "RT::Tickets"?) at /opt/rt3/lib/RT/Tickets_Overlay.pm line 1697.^J') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 281
> HTML::Mason::Request::__ANON__('Can\'t locate object method "CountAll" via package "RT::Tickets" (perhaps you forgot to load "RT::Tickets"?) at /opt/rt3/lib/RT/Tickets_Overlay.pm line 1697.^J') called at /opt/rt3/lib/RT/Tickets_Overlay.pm line 1697
> RT::Tickets::CountAll('RT::Tickets=HASH(0x9161f84)') called at /opt/rt3/share/html/Search/Listing.html line 104
> HTML::Mason::Commands::__ANON__('ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Component.pm line 133
> HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x9160638)', 'ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1045
> eval {...}('HTML::Mason::Component::FileBased=HASH(0x9160638)', 'ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1039
> HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x90a2f30)', 'HTML::Mason::Component::FileBased=HASH(0x9160638)', 'ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 735
> HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0x90a2f30)') called at /opt/rt3/share/html/autohandler line 145
> HTML::Mason::Commands::__ANON__('ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Component.pm line 133
> HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x86d9008)', 'ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1040
> eval {...}('HTML::Mason::Component::FileBased=HASH(0x86d9008)', 'ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1039
> HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x90a2f30)', 'HASH(0x90a3188)', 'HTML::Mason::Component::FileBased=HASH(0x86d9008)', 'ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 336
> eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x90a2f30)', 'HASH(0x90a3188)', 'HTML::Mason::Component::FileBased=HASH(0x86d9008)', 'ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 336
> eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x90a2f30)', 'HASH(0x90a3188)', 'HTML::Mason::Component::FileBased=HASH(0x86d9008)', 'ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 296
> HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x90a2f30)') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm line 134
> eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x90a2f30)') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm line 134
> HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0x90a2f30)') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm line 783
> HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x8a59688)', 'Apache=SCALAR(0x8784444)') called at /opt/rt3/bin/webmux.pl line 119
> RT::Mason::handler('Apache=SCALAR(0x8784444)') called at /dev/null line 0
> eval {...}('Apache=SCALAR(0x8784444)') called at /dev/null line 0
>
>
> </snip http://webrt.nha.co.za/Search/Listing.html?Bookmark=FrT%253B%25402%257C%25250%257C%25241%257C1&CompileRestriction=1&OwnerOp=%3D&ValueOfOwner=26&RequestorOp=LIKE&ValueOfRequestor=&SubjectOp=LIKE&ValueOfSubject=&QueueOp=%3D&ValueOfQueue=&PriorityOp=%3C&ValueOfPriority=&DateType=Created&DateOp=%3C&ValueOfDate=&AttachmentField=Content&AttachmentFieldOp=LIKE&ValueOfAttachmentField=&StatusOp=%3D&ValueOfStatus=&RowsPerPage=50&TicketsSortBy=id&TicketsSortOrder=ASC&RefreshSearchInterval=-1&Action=Search>
>
>
> Is this a bug or misconfiguration? Everything else seems to working just fine for me ...
>
> Regards,
> Rehan van der Merwe
> NHA
> _______________________________________________
> rt-users mailing list
> rt-users[at]lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
>
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

--
http://www.bestpractical.com/rt -- Trouble Ticketing. Free.

rehan at nha

Mar 31, 2003, 7:36 AM

Post #3 of 4 (1006 views)
Permalink

Re: RT3: Search bug [In reply to]

I did "perl -MCPAN -e "install DBIx::SearchBuilder":
<output>
...
...
Going to read /root/.cpan/sources/modules/03modlist.data.gz
Going to write /root/.cpan/Metadata
DBIx::SearchBuilder is up to date.
</output>

My mirror must be out of date (v0.79). I did a manual download of 0.80,
but I still get the same error.

Rehan

On Mon, 2003-03-31 at 16:20, Jesse Vincent wrote:
> ER. This has been covered before. your DBIx::SearchBuilder is out of
> date.
>
>
> On Mon, Mar 31, 2003 at 01:07:28PM +0200, Rehan van der Merwe wrote:
> > Hi Everyone,
> >
> > I get the following error page when trying to do a search in RT3:
> >
> > <snip
> > http://webrt.nha.co.za/Search/Listing.html?Bookmark=FrT%253B%25402%257C%25250%257C%25241%257C1&CompileRestriction=1&OwnerOp=%3D&ValueOfOwner=26&RequestorOp=LIKE&ValueOfRequestor=&SubjectOp=LIKE&ValueOfSubject=&QueueOp=%3D&ValueOfQueue=&PriorityOp=%3C&ValueOfPriority=&DateType=Created&DateOp=%3C&ValueOfDate=&AttachmentField=Content&AttachmentFieldOp=LIKE&ValueOfAttachmentField=&StatusOp=%3D&ValueOfStatus=&RowsPerPage=50&TicketsSortBy=id&TicketsSortOrder=ASC&RefreshSearchInterval=-1&Action=Search>
> >
> > System error
> >
> > error:
> > Can't locate object method
> > "CountAll" via package "RT::Tickets"
> > (perhaps you forgot to load
> > "RT::Tickets"?) at
> > /opt/rt3/lib/RT/Tickets_Overlay.pm
> > line 1697.
> > context:
> > ...
> >
> > 277:
> > }
> > 278:
> >
> > 279:
> > # All errors
> > returned from this
> > routine will be in
> > exception form.
> > 280:
> > local
> > $SIG{'__DIE__'} =
> > sub {
> > 281:
> > rethrow_exception(
> > $_[0] );
> > 282:
> > };
> > 283:
> >
> > 284:
> > #
> > 285:
> > # $m is a
> > dynamically scoped
> > global containing
> > this
> > ...
> >
> > code stack:
> > /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm:281
> > /opt/rt3/lib/RT/Tickets_Overlay.pm:1697
> > /opt/rt3/share/html/Search/Listing.html:104
> > /opt/rt3/share/html/autohandler:145
> >
> >
> >
> > raw error
> >
> > Can't locate object method "CountAll" via package "RT::Tickets" (perhaps you forgot to load "RT::Tickets"?) at /opt/rt3/lib/RT/Tickets_Overlay.pm line 1697.
> >
> >
> > Trace begun at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Exceptions.pm line 123
> > HTML::Mason::Exceptions::rethrow_exception('Can\'t locate object method "CountAll" via package "RT::Tickets" (perhaps you forgot to load "RT::Tickets"?) at /opt/rt3/lib/RT/Tickets_Overlay.pm line 1697.^J') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 281
> > HTML::Mason::Request::__ANON__('Can\'t locate object method "CountAll" via package "RT::Tickets" (perhaps you forgot to load "RT::Tickets"?) at /opt/rt3/lib/RT/Tickets_Overlay.pm line 1697.^J') called at /opt/rt3/lib/RT/Tickets_Overlay.pm line 1697
> > RT::Tickets::CountAll('RT::Tickets=HASH(0x9161f84)') called at /opt/rt3/share/html/Search/Listing.html line 104
> > HTML::Mason::Commands::__ANON__('ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Component.pm line 133
> > HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x9160638)', 'ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1045
> > eval {...}('HTML::Mason::Component::FileBased=HASH(0x9160638)', 'ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1039
> > HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x90a2f30)', 'HTML::Mason::Component::FileBased=HASH(0x9160638)', 'ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 735
> > HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0x90a2f30)') called at /opt/rt3/share/html/autohandler line 145
> > HTML::Mason::Commands::__ANON__('ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Component.pm line 133
> > HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x86d9008)', 'ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1040
> > eval {...}('HTML::Mason::Component::FileBased=HASH(0x86d9008)', 'ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1039
> > HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x90a2f30)', 'HASH(0x90a3188)', 'HTML::Mason::Component::FileBased=HASH(0x86d9008)', 'ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 336
> > eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x90a2f30)', 'HASH(0x90a3188)', 'HTML::Mason::Component::FileBased=HASH(0x86d9008)', 'ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 336
> > eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x90a2f30)', 'HASH(0x90a3188)', 'HTML::Mason::Component::FileBased=HASH(0x86d9008)', 'ValueOfAttachmentField', '', 'CompileRestriction', 1, 'RowsPerPage', 50, 'StatusOp', '=', 'ValueOfPriority', '', 'OwnerOp', '=', 'ValueOfRequestor', 'rehan[at]nha.co.za', 'SubjectOp', 'LIKE', 'AttachmentFieldOp', 'LIKE', 'ValueOfQueue', '', 'Bookmark', 'FrT%3B%402%7C%250%7C%241%7C4', 'RefreshSearchInterval', -1, 'ValueOfStatus', '', 'ValueOfSubject', '', 'ValueOfDate', '', 'ValueOfOwner', '', 'DateType', 'Created', 'QueueOp', '=', 'RequestorOp', 'LIKE', 'PriorityOp', '<', 'TicketsSortBy', 'id', 'DateOp', '<', 'AttachmentField', 'Content', 'TicketsSortOrder', 'ASC', 'Action', 'Search') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 296
> > HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x90a2f30)') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm line 134
> > eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x90a2f30)') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm line 134
> > HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0x90a2f30)') called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm line 783
> > HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x8a59688)', 'Apache=SCALAR(0x8784444)') called at /opt/rt3/bin/webmux.pl line 119
> > RT::Mason::handler('Apache=SCALAR(0x8784444)') called at /dev/null line 0
> > eval {...}('Apache=SCALAR(0x8784444)') called at /dev/null line 0
> >
> >
> > </snip http://webrt.nha.co.za/Search/Listing.html?Bookmark=FrT%253B%25402%257C%25250%257C%25241%257C1&CompileRestriction=1&OwnerOp=%3D&ValueOfOwner=26&RequestorOp=LIKE&ValueOfRequestor=&SubjectOp=LIKE&ValueOfSubject=&QueueOp=%3D&ValueOfQueue=&PriorityOp=%3C&ValueOfPriority=&DateType=Created&DateOp=%3C&ValueOfDate=&AttachmentField=Content&AttachmentFieldOp=LIKE&ValueOfAttachmentField=&StatusOp=%3D&ValueOfStatus=&RowsPerPage=50&TicketsSortBy=id&TicketsSortOrder=ASC&RefreshSearchInterval=-1&Action=Search>
> >
> >
> > Is this a bug or misconfiguration? Everything else seems to working just fine for me ...
> >
> > Regards,
> > Rehan van der Merwe
> > NHA
> > _______________________________________________
> > rt-users mailing list
> > rt-users[at]lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
> > Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

jesse at bestpractical

Mar 31, 2003, 7:41 AM

Post #4 of 4 (1007 views)
Permalink

Re: RT3: Search bug [In reply to]

On Mon, Mar 31, 2003 at 04:36:54PM +0200, Rehan van der Merwe wrote:
> I did "perl -MCPAN -e "install DBIx::SearchBuilder":
> <output>
> ...
> ...
> Going to read /root/.cpan/sources/modules/03modlist.data.gz
> Going to write /root/.cpan/Metadata
> DBIx::SearchBuilder is up to date.
> </output>
>
> My mirror must be out of date (v0.79). I did a manual download of 0.80,
> but I still get the same error.
>
> Rehan
> > >
> > > Can't locate object method "CountAll" via package "RT::Tickets" (perhaps you forgot to load "RT::Tickets"?) at /opt/rt3/lib/RT/Tickets_Overlay.pm line 1697.
> > >

Perhaps you haven't restarted apache.

--
http://www.bestpractical.com/rt -- Trouble Ticketing. Free.

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