chris.flynn at centroid
Jul 27, 2012, 12:47 PM
Post #1 of 1
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Fresh install, root login goes to a blank page
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I just did a fresh installed of rt 4.0.6 on RHEL5 with an Oracle database. I have everything setup and the webserver is running, except that when I login as root I am taken to /NoAuth/Login.html, which is a completely blank page. There are no errors being logged in RT or Apache. I found a similar thread here: http://lists.fsck.com/pipermail/rt-users/2012-March/075794.html, but the steps taken in that thread did not resolve my issue. Pasted below is relevant logs/config
Apache Version: 2.2.22
Mod Perl Version: 2.0.7
Apache.access log:
10.16.4.93 - - [27/Jul/2012:15:14:44 -0400] "GET / HTTP/1.1" 200 4014
10.16.4.93 - - [27/Jul/2012:15:14:51 -0400] "POST /NoAuth/Login.html HTTP/1.1" 200 -
10.16.4.93 - - [27/Jul/2012:15:14:51 -0400] "GET /favicon.ico HTTP/1.1" 302 -
10.16.4.93 - - [27/Jul/2012:15:14:52 -0400] "GET /NoAuth/Login.html?next=b39e4ce6490828cc550d2a18edfec6a8 HTTP/1.1" 200 4028
10.16.4.93 - - [27/Jul/2012:15:15:32 -0400] "POST /NoAuth/Login.html HTTP/1.1" 200 -
10.16.4.93 - - [27/Jul/2012:15:15:32 -0400] "GET /favicon.ico HTTP/1.1" 302 -
10.16.4.93 - - [27/Jul/2012:15:15:33 -0400] "GET /NoAuth/Login.html?next=817a7463bf461225b57e91d5ae28b285 HTTP/1.1" 200 4028
10.16.61.12 - - [27/Jul/2012:15:16:33 -0400] "GET /favicon.ico HTTP/1.1" 302 -
10.16.4.93 - - [27/Jul/2012:15:17:47 -0400] "POST /NoAuth/Login.html HTTP/1.1" 200 -
10.16.4.93 - - [27/Jul/2012:15:17:48 -0400] "GET /favicon.ico HTTP/1.1" 302 -
10.16.4.93 - - [27/Jul/2012:15:17:48 -0400] "GET /NoAuth/Login.html?next=83dc494115cb992135fb0043ccf75c51 HTTP/1.1" 200 4028
RT_SiteConfig.pm:
### Webserver Settings ###
Set( $rtname, '');
Set($WebDomain, '*******.net');
Set($WebPort, 8081);
Set($WebBaseURL, '********:8081');
Set($Organization, '**********');
Set($Timezone, "US/Eastern");
Set( %GnuPG, Enable => 0);
### Error Logging Settings ###
Set($LogToFile, 'error');
Set($LogToFileNamed, 'rt.log');
Set($LogDir, '/opt/rt4/var/log');
### Database Settings ###
Set($DatabaseUser, 'rtuser');
Set($DatabasePassword, '*******');
Set($DatabaseName, 'RTD');
### Email Settings ###
Set($MaxAttachmentSize, 1000000);
Set($FriendlyFromLineFormat, "\"%s\" <%s>");
Apache Config:
LoadModule perl_module modules/mod_perl.so
<VirtualHost *:8081>
ErrorLog /opt/rt4/var/log/apache2.error
TransferLog /opt/rt4/var/log/apache2.access
LogLevel debug
AddDefaultCharset UTF-8
DocumentRoot "/opt/rt4/share/html"
<Location />
Order allow,deny
Allow from all
SetHandler modperl
PerlResponseHandler Plack::Handler::Apache2
PerlSetVar psgi_app /opt/rt4/sbin/rt-server
</Location>
<Perl>
use Plack::Handler::Apache2;
Plack::Handler::Apache2->preload("/opt/rt4/sbin/rt-server");
</Perl>
</VirtualHost>
Any help on the issue would be most appreciated
-Chris Flynn
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