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Mailing List Archive: Request Tracker: Users

Do not send create emails in a specific queue

 

 

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rjones at eggycrew

Jul 26, 2012, 2:55 PM

Post #1 of 2 (312 views)
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Do not send create emails in a specific queue

Hello,

We have "On Create Notify Requestors" turned on as a global scrip. Is
there an easier way of stopping On-Create email for a specific queue
outside of having to remove it as a global scrip and apply it to each
individual queue separately?

Thanks!


pofish at ucdavis

Jul 27, 2012, 3:21 PM

Post #2 of 2 (280 views)
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Re: Do not send create emails in a specific queue [In reply to]

Create a Template in that queue named "Autoreply" and leave it blank.

-Patrick

-----Original Message-----
From: rt-users-bounces [at] lists [mailto:rt-users-bounces [at] lists] On Behalf Of Russell Jones
Sent: Thursday, July 26, 2012 2:55 PM
To: rt-users [at] lists
Subject: [rt-users] Do not send create emails in a specific queue

Hello,

We have "On Create Notify Requestors" turned on as a global scrip. Is there an easier way of stopping On-Create email for a specific queue outside of having to remove it as a global scrip and apply it to each individual queue separately?

Thanks!

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