ruz at bestpractical
Jul 12, 2012, 4:21 AM
Post #2 of 2
On Thu, Jul 12, 2012 at 11:30 AM, Michael Polenske
<Michael.Polenske [at] skm-skyline> wrote:
> Good morning,
> one of our customer sent mistakenly ~50 out-of-office-replies to one ticket
> (great …) L
> Any idea to delete parts of a ticket ? I tried with shredder, but I don’t
> want to delete whole ticket ….
Shredder can delete transactions using Object plugin.
In 4.0 you can delete txns with SQL and cleanup everything with rt-validator.
> Cheers - Michael
Best regards, Ruslan.