ruz at bestpractical
Jul 12, 2012, 4:31 AM
Post #3 of 3
On Tue, Jul 10, 2012 at 10:37 AM, Asanka Gunasekera
<asanka_gunasekera [at] yahoo> wrote:
> Hi I am having 3 issues in user permissions
> 1. When I try to create a ticket as minimum privileged user on a queue
> I can see and select the “status” and the “owner” under Basics. How can I
> hide this from selected users (requesters)
By conditionally hiding this inputs in mason components. People would
still be able
to set them using arguments in URL, but it would require effort and knowledge.
> 2. When the requester goes in to basic under ticket, here too he can
> see this users list, can we disable this as well from a selected users.
Again, hide code with conditions.
> 3. Is there any chance of we display closed issues by queue on the
Not sure what you mean here.
> Thanks and Regards
Best regards, Ruslan.