ruz at bestpractical
Jun 28, 2012, 11:16 AM
Post #7 of 7
On Thu, Jun 28, 2012 at 9:07 AM, Alexander Sagratyan <fm100terra [at] mail> wrote:
> Thanks Ruslan.
> Yes, date format and timezone is ISO UTC. As I've understood RT stores
> datetimes in ISO UTC internally and when displaying - converts
> correspondingly in local configured timezone.
Internally it stores Unix time. In DB it's ISO in UTC zone.
> Thu, 28 Jun 2012 00:19:41 +0300 от Ruslan Zakirov <ruz [at] bestpractical>:
> RT::Date->ISO in UTC TZ.
> On Wed, Jun 27, 2012 at 1:11 AM, Alexander Sagratyan <fm100terra [at] mail>
>> Some progress....I was experimenting with __Set method. So far it is able
>> to alter Created field. But cannot define what datetime format to feed
>> Tue, 26 Jun 2012 17:34:53 -0400 от Kevin Riggle
>> <kevinr [at] bestpractical>:
>> Excerpts from Alexander Sagratyan's message of Tue Jun 26 16:32:53 -0400
>>> I am struggling with the following problem without a success: task is to
>>> update Created and Started fields of a ticket inside a custom scrip. I
>>> found SetStarted method, but not SetCreated. Is it possible to update
>>> Created field manually inside a scrip?
>> Created is set by the RT system when the ticket is created, and can't be
>> updated manually.
>> - Kevin
> Best regards, Ruslan.
Best regards, Ruslan.