arthur_rance at hotmail
Jun 21, 2012, 1:16 AM
Post #2 of 2
(219 views)
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Re: Add a "Delete" link next to the "Take" link
[In reply to]
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I was talking about adding it in the 'Search - Unowned Tickets'.
I tried that :
@Attributes = ( { Name => 'Search - Unowned Tickets', Description => '[_1] newest unowned tickets', # loc Content => { Format => "'<a href=\"__WebPath__/Ticket/Display.html?id=__id__\">__id__</a>/TITLE:#', '<a href=\"__WebPath__/Ticket/Display.html?id=__id__\">__Subject__</a>/TITLE:Subject', QueueName, ExtendedStatus, CreatedRelative, '<A HREF=\"__WebPath__/Ticket/Display.html?Action=Take&id=__id__\">__loc(Take)__</a> <A HREF=\"__WebPath__/Ticket/Display.html?Status=deleted&id=__id__\">__loc(Delete)__</a> /TITLE: ' ", Query => " Owner = 'Nobody' AND ( Status = 'new' OR Status = 'open')", OrderBy => 'Created', Order => 'DESC' }, },);
...but when I click on "Delete", it redirects me to the page displaying the deleted ticket, instead of staying in the 'Search - Unowned Tickets'.
From: michael.steen [at] livetext
Date: Wed, 20 Jun 2012 19:47:11 -0500
Subject: Re: [rt-users] Add a "Delete" link next to the "Take" link
To: arthur_rance [at] hotmail
If you're talking about adding it to Display.html, I used the following for RT 3.8 to add stalled and deleted buttons.
path/to/rt3/local/html/Callbacks/yourdir/Ticket/Elements/Tabs/Default
<%init>
if ($Ticket) {
# if ($Ticket->CurrentUserHasRight('ModifyTicket') && ($Ticket->Status ne 'stalled')) {
# $actions->{'stall'} = {
# title => loc('Stall'),
# path => 'Ticket/Update.html?Action=Comment&DefaultStatus=stalled&id='.$Ticket->id,
# };
# }
if ($Ticket->CurrentUserHasRight('DeleteTicket') && ($Ticket->Status ne 'deleted')) {
$actions->{'delete'} = {
title => loc('Delete'),
path => 'Ticket/Display.html?Status=deleted&id='.$Ticket->id,
};
}
}
</%init>
<%args>
$Ticket => undef
$tabs => undef
$actions => undef
</%args>
On Tue, Jun 19, 2012 at 10:21 AM, Arthur Rance <arthur_rance [at] hotmail> wrote:
Hello,
I'd like to add a "Delete" link (to delete a ticket) next to the "Take" link. How would you do that ?
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