jaykayone at gmail
Jun 18, 2012, 2:30 AM
Post #3 of 3
Ok, problem solved, it was not RT-related, it was a problem in the mail
everything works as hoped.
On Sat, Jun 16, 2012 at 2:21 AM, Kevin Falcone <falcone [at] bestpractical>wrote:
> On Fri, Jun 15, 2012 at 11:26:00PM +0200, Jeff Konnen wrote:
> > I am using 1 email address for 3 queues.
> This is fine.
> > in fetchmailrc i can only specifiy one queue for that adress. so
> tickets are created in that
> > queue, that's OK.
> > When I create a ticket in another queue, the user gets the message
> but when he replies (with
> > the correct subject-tag and ID), I don't get the answer into RT, I
> only get a
> > socalled POSTMASTER-AUTO-FW of the incoming mail.
> Unfortunately, I cannot load the link you've provided. Please provide
> the error message and the RT and fetchmail logs.