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Customize ticket display based on a CF

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carlos.fuentes at rediris

May 31, 2012, 4:08 AM

Post #1 of 2 (206 views)
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Customize ticket display based on a CF

Hiya,

I would like to know if it is possible to customize the webui of the ticket depending on the value of a CF, at least I would like to know if I can modify the CFs combo to show different set of CFs depending on the value of one CF.

Best,
Carlos

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ruz at bestpractical

Jun 25, 2012, 6:20 AM

Post #2 of 2 (141 views)
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Re: Customize ticket display based on a CF [In reply to]

Hi,

Sure it's doable. Display.html has Init callback where you can check
CF value and show completely different page.

On Thu, May 31, 2012 at 3:08 PM, Carlos Fuentes Bermejo
<carlos.fuentes [at] rediris> wrote:
> Hiya,
>
> I would like to know if it is possible to customize the webui of the ticket depending on the value of a CF, at least I would like to know if I can modify the CFs combo to show different set of CFs depending on the value of one CF.
>
> Best,
> Carlos
>

--
Best regards, Ruslan.

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