ruz at bestpractical
May 28, 2012, 12:53 PM
On Mon, May 28, 2012 at 10:44 PM, TheHoboKing
<demon_eyes_kyoms [at] hotmail> wrote:
> I'm still quite new at RT and was wondering if there's a way to have
> appendable/updatable CustomFields like the TimeWorked field?
> Whenever I update a ticket, the TimeWorked field is blank, any value
> (digits) I add will automatically be added to the old value, it'll make a
> simple addition.
> How can I do the same with CustomFields? Either via the webUI, scrip or
> back-end (Update.html ? ModifyAll.html?)
With a new custom field type I think. See how Date and IP types are
implemented. It's still wouldn't be clean customization, but a good
start in the right direction.
> I'm running RT 4.0.5
> Thank you!
> View this message in context: http://old.nabble.com/Append-Data-to-CustomFields-tp33920988p33920988.html
> Sent from the Request Tracker - User mailing list archive at Nabble.com.
Best regards, Ruslan.