lab at pacbell
May 23, 2012, 5:40 PM
Post #3 of 3
(263 views)
Permalink
|
|
Re: Notify by sms when new ticket is created
[In reply to]
|
|
On 05/23/2012 4:26 PM, 20/20 Lab wrote:
> Most carriers support email to sms for free. Something along the
> lines of 8005551212 [at] tmomail all you'd have to do is format your
> notification email to be stripped of html and (ideally) limited to the
> 160 char sms limit.
>
> Here's a wiki list of them
> http://en.wikipedia.org/wiki/List_of_SMS_gateways
>
> -Matt
>
> On 05/23/2012 2:56 PM, David Hollinger wrote:
>>
>> We would like to create a scrip for RT the sends out texts to both my
>> supervisor and I when a ticket arrives afterhours. The text would
>> have ticket #, ticket subject, requestor and a link to the ticket.
>> Any ideas where to start with this?
>>
>> I haven't been able to find anything online regarding this particular
>> setup
>>
>> *David Hollinger III*
>>
>> *IT Infrastructure Coordinator*
>>
>> *Handwriting Without Tears*
>>
>> *(301)263-2700 ext 285*
>>
>> *(402)430-3127*
>>
>
Of course, if your target doesnt have unlimited txt, it will charge
them. :/
|
