Mailing List Archive: Notify by sms when new ticket is created

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Notify by sms when new ticket is created

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david.hollinger at HWTears

May 23, 2012, 2:56 PM

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Notify by sms when new ticket is created

We would like to create a scrip for RT the sends out texts to both my supervisor and I when a ticket arrives afterhours. The text would have ticket #, ticket subject, requestor and a link to the ticket. Any ideas where to start with this?
I haven't been able to find anything online regarding this particular setup

David Hollinger III
IT Infrastructure Coordinator
Handwriting Without Tears
(301)263-2700 ext 285
(402)430-3127

Subject	User	Time
Notify by sms when new ticket is created	david.hollinger at HWTears	May 23, 2012, 2:56 PM
Re: Notify by sms when new ticket is created	lab at pacbell	May 23, 2012, 4:26 PM
Re: Notify by sms when new ticket is created	lab at pacbell	May 23, 2012, 5:40 PM

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