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SLA and holidays

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robert.wysocki at contium

May 18, 2012, 4:06 AM

Post #1 of 3 (307 views)
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SLA and holidays

Hi there,

I would like to combine SLA extension with Date::Holidays module.
Any ideas, how to do that besides patching?

Regards,
--
Robert Wysocki
administrator systemów linuksowych
CONTIUM S.A., http://www.contium.pl

ruz at bestpractical

May 18, 2012, 4:52 AM

Post #2 of 3 (285 views)
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Re: SLA and holidays [In reply to]

On Fri, May 18, 2012 at 3:06 PM, Robert Wysocki
<robert.wysocki [at] contium> wrote:
> Hi there,
>
> I would like to combine SLA extension with Date::Holidays module.
> Any ideas, how to do that besides patching?

Actually newer versions of Business::Hours module that is used by SLA
extension has a way to setup holidays. It's a little bit limited as
you can not do short business days next to holidays or move working
days to weekends.

> Regards,
> --
> Robert Wysocki
> administrator systemów linuksowych
> CONTIUM S.A., http://www.contium.pl

--
Best regards, Ruslan.

robert.wysocki at contium

May 18, 2012, 4:54 AM

Post #3 of 3 (283 views)
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Re: SLA and holidays [In reply to]

Dnia 2012-05-18, pią o godzinie 15:52 +0400, Ruslan Zakirov pisze:
> On Fri, May 18, 2012 at 3:06 PM, Robert Wysocki
> <robert.wysocki [at] contium> wrote:
> > Hi there,
> >
> > I would like to combine SLA extension with Date::Holidays module.
> > Any ideas, how to do that besides patching?
>
> Actually newer versions of Business::Hours module that is used by SLA
> extension has a way to setup holidays. It's a little bit limited as
> you can not do short business days next to holidays or move working
> days to weekends.

Thanks, I'll look into it.

Best regards,
--
Robert Wysocki
administrator systemów linuksowych
CONTIUM S.A., http://www.contium.pl

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