ruz at bestpractical
May 7, 2012, 1:52 PM
Post #2 of 4
On Mon, May 7, 2012 at 11:50 PM, Mario <mgiammarco [at] gmail> wrote:
Re: Include web service result in a page without using custom fields
[In reply to]
> I need to put in the ticket page additional user info that I get with a rest web
> How can I do it with Request Tracker?
2) RT server gets the data and puts it into RT's page(s).
In both cases you use callbacks. In first case to place JS into page.
In second case to place HTML.
Best regards, Ruslan.