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Changing a user's options?

 

 

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ges at wingfoot

May 4, 2012, 8:06 AM

Post #1 of 2 (276 views)
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Changing a user's options?

Hullo :)

Running RT4.0.5, curious if there's a way for a SuperUser to change
another user's options?

Specifically, we have a few queues, and some users use X queue, and others
use Y queue. I'd like to go in and set their "default" queue to the right
one for each user. Is there a way to do that?

Thanks in advance!

Best,
--Glenn


ruz at bestpractical

May 7, 2012, 5:51 AM

Post #2 of 2 (243 views)
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Re: Changing a user's options? [In reply to]

On Fri, May 4, 2012 at 7:06 PM, Glenn Sieb <ges [at] wingfoot> wrote:
> Hullo :)
>
> Running RT4.0.5, curious if there's a way for a SuperUser to change
> another user's options?
>
> Specifically, we have a few queues, and some users use X queue, and others
> use Y queue. I'd like to go in and set their "default" queue to the right
> one for each user. Is there a way to do that?

No, there is no UI for this. You can use simple command line script.

>
> Thanks in advance!
>
> Best,
> --Glenn
>



--
Best regards, Ruslan.

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