ruz at bestpractical
May 3, 2012, 10:33 AM
Post #2 of 2
On Thu, May 3, 2012 at 7:19 PM, Michael Newland
<Michael.Newland [at] timco> wrote:
> Hello all,
> I have created several customized fields. What I would like to do is
> customize the view on my main RT page to include those fields. The one in
> particular is the tickets assigned to me. As I go to Edit > Display Columns
>> I do not see any of my customized fields listed in the options. Is there
> a way I can get this added?
If custom fields are not global then you have to limit by queue or use
advanced tab to add a custom field to format string.
Best regards, Ruslan.