Mailing List Archive: Request Tracker: Users

RT3 - login history recorded?

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joseph85750 at yahoo

May 2, 2012, 3:50 PM

Post #1 of 5 (517 views)
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RT3 - login history recorded?

I'm using RT 3.8.8 and am curious whether RT records login history of users logging into the web interface.
?

Thanks!

If life gives you lemons, keep them-- because hey.. free lemons.

ruz at bestpractical

May 3, 2012, 10:37 AM

Post #2 of 5 (466 views)
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Re: RT3 - login history recorded? [In reply to]

On Thu, May 3, 2012 at 2:50 AM, Joseph Spenner <joseph85750 [at] yahoo> wrote:
> I'm using RT 3.8.8 and am curious whether RT records login history of users
> logging into the web interface.
> ?

No, RT doesn't track such thing and I don't recall extensions that do
this. You can use Creator and Created columns in Transactions table to
figure out last activity on tickets or other objects.

>
> Thanks!
>
>
> If life gives you lemons, keep them-- because hey.. free lemons.

--
Best regards, Ruslan.

mike.johnson at nosm

May 4, 2012, 6:11 AM

Post #3 of 5 (456 views)
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Re: RT3 - login history recorded? [In reply to]

At the httpd or OS level there is some information that could help you...
although I don't know if it's the information you are looking for but check
out your httpd log file and your access/error/message log files at the OS
level

Mike.

On Thu, May 3, 2012 at 1:37 PM, Ruslan Zakirov <ruz [at] bestpractical>wrote:

> On Thu, May 3, 2012 at 2:50 AM, Joseph Spenner <joseph85750 [at] yahoo>
> wrote:
> > I'm using RT 3.8.8 and am curious whether RT records login history of
> users
> > logging into the web interface.
> > ?
>
> No, RT doesn't track such thing and I don't recall extensions that do
> this. You can use Creator and Created columns in Transactions table to
> figure out last activity on tickets or other objects.
>
>
> >
> > Thanks!
> >
> >
> > If life gives you lemons, keep them-- because hey.. free lemons.
>
>
>
> --
> Best regards, Ruslan.
>

--
Mike Johnson
Datatel Programmer/Analyst
Northern Ontario School of Medicine
955 Oliver Road
Thunder Bay, ON P7B 5E1
Phone: (807) 766-7331
Email: mike.johnson [at] nosm

rtusers-20090205 at billmail

May 4, 2012, 7:49 AM

Post #4 of 5 (450 views)
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Re: RT3 - login history recorded? [In reply to]

On 2 May 2012, at 18:50, Joseph Spenner wrote:

> I'm using RT 3.8.8 and am curious whether RT records login history of
> users logging into the web interface.

Not in its default config, but it can if you want it to and do external
auth. If you use the RT::Authen::ExternalAuth extension and have
debug-level logging, the log will include lines describing every step of
every login.

keith.d.schincke at nasa

May 9, 2012, 6:42 AM

Post #5 of 5 (381 views)
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Re: RT3 - login history recorded? [In reply to]

Couldn't this be accomplished by increasing your log level from 'error' to 'info'?
I think this would login (and a lot of other activity) to your RT logging destination.

Keith Schincke CAP, LPIC-1, RHCA, RHCSS
Team Lead IT Security System Administration, ITAMS
Building 46, Room 110A
email to: keith.d.schincke [at] nasa
281-244-0183 Office 832-205-1534 Mobile
281-244-5708 Fax

ITAMS - Information Technology And Multimedia Services Contract
"One Team, One Vision >> Partnered For Innovative Solutions"

From: rt-users-bounces [at] lists [mailto:rt-users-bounces [at] lists] On Behalf Of Joseph Spenner
Sent: Wednesday, May 02, 2012 5:50 PM
To: RT- Users [at] lists
Subject: [rt-users] RT3 - login history recorded?

I'm using RT 3.8.8 and am curious whether RT records login history of users logging into the web interface.
?

Thanks!

If life gives you lemons, keep them-- because hey.. free lemons.

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