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Simple things are not so simple....

 

 

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mgiammarco at gmail

Apr 30, 2012, 4:14 AM

Post #1 of 2 (233 views)
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Simple things are not so simple....

I would like to do a apparently very simple thing:

- when a user is created (automatically or manually) I would like to:

- give him only some rights
- or put him in a default group (the purpose is the same)
- give him a default dashboard
- give him a default language


Why I am not able to do this after reading a lot of docs?

Can you help me?

Thanks in advance,

Mario


kenn.crocker at gmail

May 2, 2012, 12:07 PM

Post #2 of 2 (207 views)
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Re: Simple things are not so simple.... [In reply to]

Mario,

Actually, you can make the new user default to the "Privileged" group (in
your RT_SiteConfig.pm file) and that group can have a set of privileges and
a dashboard accessible to all "Privileged" users.

User-defined groups are the type that have to have users manually added. If
you do add a user to a User-defined group, they automatically inherit all
rights, privileges and dashboards associated with that group. the default
language usually comes from your ExtendedAuth/AD/LDAP configurations.

hope this helps.

Kenn

On Mon, Apr 30, 2012 at 4:14 AM, Mario <mgiammarco [at] gmail> wrote:

> I would like to do a apparently very simple thing:
>
> - when a user is created (automatically or manually) I would like to:
>
> - give him only some rights
> - or put him in a default group (the purpose is the same)
> - give him a default dashboard
> - give him a default language
>
>
> Why I am not able to do this after reading a lot of docs?
>
> Can you help me?
>
> Thanks in advance,
>
> Mario
>
>

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