Mailing List Archive: Request Tracker: Users

External auth: set default user options

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mgiammarco at gmail

Apr 23, 2012, 1:51 AM

Post #1 of 3 (264 views)
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External auth: set default user options

Hello,
I am successfully using external auth to autocreate and autenticate users.

I have a problem now: I need (obviously) to set some defaults like language,
queue, some permissions.

It seems to me that there is no easy way to do it and I cannot find
documentation.

It seems strange to me because I suppose this it a very common thing.

Can you help me?

Thanks in advance for any help,

Mario

ruslan.zakirov at gmail

Apr 25, 2012, 12:42 AM

Post #2 of 3 (217 views)
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Re: External auth: set default user options [In reply to]

External auth can only map attributes in ldap to rt attributes and it
doesn't do groups mapping. Usually you grant rights via groups in RT. Often
people use combination of external auth and ldap import to do groups
mapping.

Ruslan from phone.
23.04.2012 13:06 пользователь "Mario Giammarco" <mgiammarco [at] gmail>
написал:

> Hello,
> I am successfully using external auth to autocreate and autenticate users.
>
> I have a problem now: I need (obviously) to set some defaults like
> language,
> queue, some permissions.
>
> It seems to me that there is no easy way to do it and I cannot find
> documentation.
>
> It seems strange to me because I suppose this it a very common thing.
>
> Can you help me?
>
> Thanks in advance for any help,
>
> Mario
>
>

mgiammarco at gmail

Apr 25, 2012, 12:48 PM

Post #3 of 3 (215 views)
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Re: External auth: set default user options [In reply to]

Ruslan Zakirov <ruslan.zakirov <at> gmail.com> writes:

>
>
> External auth can only map attributes in ldap to rt attributes and
it doesn't do groups mapping. Usually you grant rights via groups
in RT. Often people use combination of external auth and ldap import
to do groups mapping.

Thanks for reply!
So do not talk about ldap now.
Let's talk about autocreation: how can I automatically grant rights to
autocreated users and the add them to a group?

Thanks,
Mario

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