rgm at ast
Apr 16, 2012, 9:11 AM
Post #5 of 9
(575 views)
Permalink
|
Hi, The Easter Egg Demo sites do not seem to have it.
http://rt.easter-eggs.org/demos/
The footer on the Dashboard for both 4.0 and 4.2
Testing release (4.2 trunk): 4.0.0rc4-22-g4e177bb
Stable release (4.0 trunk): 4.0.0rc4-22-g4e177bb
r.
On Mon, 16 Apr 2012, Ruslan Zakirov wrote:
> Date: Mon, 16 Apr 2012 19:53:05 +0400
> From: Ruslan Zakirov <ruz [at] bestpractical>
> To: Christopher Lasater <CLasater [at] taleo>
> Cc: "rgm [at] ast" <rgm [at] ast>,
> "rt-users [at] lists" <rt-users [at] lists>
> Subject: Re: [rt-users] chart by told time
>
> On Mon, Apr 16, 2012 at 19:37, Christopher Lasater <CLasater [at] taleo> wrote:
>> Will this be added to a future version of RT, like 4.0.6?
>
> Repo says it's in RT 4.0.5
>
>
>>
>> ----- Original Message -----
>> From: Ruslan Zakirov [mailto:ruz [at] bestpractical]
>> Sent: Monday, April 16, 2012 10:28 AM
>> To: Richard McMahon <rgm [at] ast>
>> Cc: rt-users [at] lists <rt-users [at] lists>
>> Subject: Re: [rt-users] chart by told time
>>
>> On Sun, Apr 15, 2012 at 22:27, Richard McMahon <rgm [at] ast> wrote:
>>>
>>> Hello,
>>>
>>>
>>> RT has a time called 'told' or Last Contact time that records the last time
>>> a requestor is contacted. I would like to be able to create charts based on
>>> this time similar to the charts for the other times. The ability to chart by
>>> told/last contact time does not seem to be included in the default set of
>>> charts. I have checked on the RT4.0 Demo site.
>>>
>>> (i) Has anyone coded up this option and could share it?
>>>
>>> (ii) How would one add the option to an existing installation?
>>>
>>> (iii) Could it be added to a future RT release?
>>
>> It's really very easy to add and master branch has it. You need one
>> word change 3d2b69c3dc80abbad4278cb171639cd87c82ea6c from RT
>> repository. We just missed it when added other date fields.
>>
>>>
>>> Thanks Richard
>>>
>>>
>>>
>>>
>>>
>>> -------------------------------------------------------------------
>>>  Dr. Richard G. McMahon   | Phone (office)   44-(0)-1223-337519
>>>  University of Cambridge  |    (switchboard)    1223-337548
>>>  Institute of Astronomy   |    (secretary)     1223-337516
>>>  Madingley Rd        | FAX            1223-337523
>>>  Cambridge, CB3 OHA, UK.  | mobile           7885-409019
>>>  Office: Hoyle 18      | home            1223-359770
>>> -------------------------------------------------------------------
>>>  email: rgm [at] ast  | WWW:   http://www.ast.cam.ac.uk/~rgm
>>> Â richardgmcmahon [at] gmail | skype: Â Â Â Â Â Â Â Â richardgmcmahon
>>> -------------------------------------------------------------------
>>
>>
>>
>> --
>> Best regards, Ruslan.
>
>
>
>
--
-------------------------------------------------------------------
Dr. Richard G. McMahon | Phone (office) 44-(0)-1223-337519
University of Cambridge | (switchboard) 1223-337548
Institute of Astronomy | (secretary) 1223-337516
Madingley Rd | FAX 1223-337523
Cambridge, CB3 OHA, UK. | mobile 7885-409019
Office: Hoyle 18 | home 1223-359770
-------------------------------------------------------------------
email: rgm [at] ast | WWW: http://www.ast.cam.ac.uk/~rgm
richardgmcmahon [at] gmail | skype: richardgmcmahon
-------------------------------------------------------------------
|
