bogey_63 at yahoo
Apr 14, 2012, 10:12 AM
Post #3 of 11
(855 views)
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Re: Am a little bit lost with setup of RT
[In reply to]
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Kevin Falcone-2 wrote:
>
> On Thu, Apr 12, 2012 at 08:31:22AM -0700, who else wrote:
>>
>>> Have set up RT before, but i am missing my installation documentation;
>>> nowhere to be seen.
>>>
>>> I have RT up and running on IP adress and Port 8080 with the RT Server.
>>> What
>>> doesn't work at all is the Mailinterface. He says, he sends mails, but
>>> they
>>> never arrive, also, Mails i send to RT won't arrive, so i assume there
>>> is a
>>> problem on that side.
>
>>You're running on 8080? so you access it as http://example.com:8080 ?
>>You're telling mailgate to access it on 80 not 8080.
>
> I started the rt server with port 8080 and i can only access it with IP
> Adress and port 8080, like http://123.456.789.0:8080, i cannot access it
> via http://www.example.com:8080.
> I gave it another try by using this setting for apache:
>
> <VirtualHost example.com:88>
> ### Optional apache logs for RT
> ErrorLog /opt/rt4/var/log/apache2.error
> TransferLog /opt/rt4/var/log/apache2.access
> LogLevel debug
>
> AddDefaultCharset UTF-8
>
> DocumentRoot /opt/rt4/share/html
> <Location />
> Order allow,deny
> Allow from all
>
> SetHandler modperl
> PerlResponseHandler Plack::Handler::Apache2
> PerlSetVar psgi_app /opt/rt4/sbin/rt-server
> </Location>
> <Perl>
> use Plack::Handler::Apache2;
> Plack::Handler::Apache2->preload("/opt/rt4/sbin/rt-server");
> </Perl>
> </VirtualHost>
>
> But that wouldn't work either. I still can only connect via IP Adress.
>
> The default configuration is like this:
> <VirtualHost *:80>
> ServerAdmin webmaster [at] localhos
>
> DocumentRoot /var/www
> <Directory />
> Options FollowSymLinks
> AllowOverride None
> </Directory>
> <Directory /var/www/>
> Options Indexes FollowSymLinks MultiViews
> AllowOverride None
> Order allow,deny
> allow from all
> </Directory>
>
> ScriptAlias /cgi-bin/ /usr/lib/cgi-bin/
> <Directory "/usr/lib/cgi-bin">
> AllowOverride None
> Options +ExecCGI -MultiViews +SymLinksIfOwnerMatch
> Order allow,deny
> Allow from all
> </Directory>
>
> #Include /etc/request-tracker4/apache2-modperl2.conf
>
>
> ErrorLog /var/log/apache2/error.log
>
> # Possible values include: debug, info, notice, warn, error, crit,
> # alert, emerg.
> LogLevel warn
>
> #CustomLog ${APACHE_LOG_DIR}/access.log combined
>
> Alias /doc/ "/usr/share/doc/"
> <Directory "/usr/share/doc/">
> Options Indexes MultiViews FollowSymLinks
> AllowOverride None
> Order deny,allow
> Deny from all
> Allow from 127.0.0.0/255.0.0.0 ::1/128
> </Directory>
>
> </VirtualHost>
>
>> I am wondering about the settings for Postfix:
>> rt: "|/opt/rt4/bin/rt-mailgate --queue general --action correspond --url
>> http://example.com"
>> rt-comment: "|/opt/rt4/bin/rt-mailgate --queue general --action comment
>> --url http://example.com"
>>
>> I gave it a shot with fetchmail, but didn't succeed there.
>>
>> My configuration is: The RT Website should be found under
>> http://www.example.com, although i would like to have https instead, but
>> i
>> want to have it working first, before i am going to experiment with SSL.
>>
>> Anybody got a list of packages i need besides the deps, i can fix with
>> make
>> fixdeps?
>> Also, how to configure Apache Server? I do not want to have it in a
>> subdirectory like http://example.com/rt
>
> The standard RT documentation in web_deployment.pod describes how to
> put it at example.com.
>
>> Perhaps someone could push me in the right direction, please? Tried to
>> find
>> a complete, and also uptodate installation documentation for Ubuntu 10.04
>> but haven't found something real helpful.
>
> -kevin
>
> Any idea how to get mailgate running? The Mails are not bounced, but i
> receive every 5hrs a mail delayed email.
>
> Thanks for help!
> Best
>
>
>
>
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