tjrc at sanger
Apr 11, 2012, 5:35 AM
Post #4 of 13
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On 11 Apr 2012, at 10:25, L B wrote:
>>
>> I saw a similar thing when using Status with a CustomStatus callback which colours my statuses (as in the example in the Wiki).
>>
>> The problem in that case was that the callback was being called *after* the Excel export does its ScrubHTML bit, so HTML gets through. I had to alter my callback so that it checked if the request for a Results page.
>>
>> This looks like a similar issue. Are you using any callbacks or extensions which change how the priorities are displayed in your web pages? If you are, that's probably the cause.
>
> Yes, I use http://search.cpan.org/dist/RT-Extension-PriorityAsString/ extension.
Aha! The issue here is not a bug in RT 4.x at all, but merely a plugin which hasn't been updated for RT 4.
What you need to do is modify the callback in that extension (html/Callbacks/PriorityAsString/Elements/RT__Ticket/ColumnMap/Once) so that it doesn't do all that snazzy html when the request is for Results.tsv. Something like this might work [WARNING: Untested code!]:
<%ARGS>
$COLUMN_MAP => {}
</%ARGS>
<%INIT>
my $printer = sub {
my ($class, $string) = @_;
return '' unless defined $string && length $string;
my $request_path = $HTML::Mason::Commands::r->path_info;
if ($request_path =~ /Results\.tsv/) {
return \"$string";
}
my $escaped = $m->interp->apply_escapes($string, 'h');
my $loc_escaped = $m->interp->apply_escapes(loc($string), 'h');
return \( qq{<span class="ticket-info-$class-}. lc($escaped) .qq{">$loc_escaped</span>} );
};
foreach my $field (qw(Priority InitialPriority FinalPriority)) {
$COLUMN_MAP->{ $field .'Number' } ||= $COLUMN_MAP->{ $field };
my $class = lc($field);
$class =~ s/(?=<.)(?=priority)/-/;
my $method = $field .'AsString';
$COLUMN_MAP->{ $field }{'value'} = sub {
return $printer->( $class, $_[0]->$method() );
};
}
return;
</%INIT>
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