falcone at bestpractical
Apr 5, 2012, 8:01 PM
Post #2 of 2
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On Fri, Apr 06, 2012 at 09:35:11AM +0700, Luong Bui Duc wrote:
> I'm trying to configure RT 4.0 to send all outgoing mails using HTML instead of plain text to
> include all hyperlinks/tables. I edited Sendmail.pm to following:
> my $type = 'text/html';
> RT now send all emails in HTML but all formatting is still lost, could you pls let me know
> which part handles HTML stripping for reply/comments? Thanks
This is documented in docs/customizing/templates.pod - your change will
break things. You should be able to find many emails to the list about
html mail that point to this piece of documentation with a quick
search.
-kevin
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