ruz at bestpractical
Mar 22, 2012, 4:55 AM
Post #2 of 2
On Thu, Mar 22, 2012 at 01:42, Michael Steen <michael.steen [at] livetext> wrote:
Re: Some CFs display on ticket and update pages but not in query builder
[In reply to]
> We're running RT 3.8.9, and it appears I might have a permissions
> issue. The way I've organized permissions might be a factor, so I'll
> explain in brief. The user is in "usergroupa," the queue level
> SeeCustomField and ModifyCustomField group rights are granted to
> "rightsgroup1" usergroupa is a member of rightsgroup1.
> The strange thing is that some of the CF's show up in the Add Criteria
> box, but some do not. Previously, the Everybody group had
> SeeCustomField right globally, so we hadn't noticed this until I
> removed that. Has anyone seen this before?
This was discussed several times recently.
Best regards, Ruslan.