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Database Cleaning

 

 

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ceteraw at gmail

Mar 16, 2012, 2:45 PM

Post #1 of 2 (284 views)
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Database Cleaning

Hi
Another problem.
Is there any way to clean all database (tickets in ticket box) without
using any extensions?

Regards!


falcone at bestpractical

Mar 16, 2012, 5:17 PM

Post #2 of 2 (255 views)
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Re: Database Cleaning [In reply to]

On Fri, Mar 16, 2012 at 10:45:57PM +0100, Wiktor Cetera wrote:
> Is there any way to clean all database (tickets in ticket box) without using any extensions?

The rt-shredder command has been core since 3.8.0, so you can use that
to delete tickets.

If you want to recreate the database, RT provides drop-database and
initialize-database commands available during the install.

-kevin

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