ulf at openlane
Mar 11, 2012, 12:05 PM
Views: 299
Permalink
|
|
How are Reminders linked to tickets?
|
|
We went recently through an upgrade from 3.2.2 to 4.0.5.
After the upgrade someone created a reminder. It now shows "Couldn't find Ticket for reminder 75710. Please contact administrator." I tested a reminder on another ticket, that one is working fine, but I can't find how it is linked to the ticket I created on in the database. I was trying to find that, so I can figure out the 75710, why it can't find it's relation. So far the user, who created the reminder hasn't gotten back to me on which he created it.
Ulf.
|
How are Reminders linked to tickets?
