dustin.berube at gmail
Mar 7, 2012, 8:14 AM
Post #5 of 5
On Wed, Mar 7, 2012 at 10:57 AM, Ruslan Zakirov <ruz [at] bestpractical>wrote:
> On Wed, Mar 7, 2012 at 19:28, Dustin Berube <dustin.berube [at] gmail>
> > On Wed, Mar 7, 2012 at 9:50 AM, Thomas Sibley <trs [at] bestpractical>
> >> On 03/07/2012 09:19 AM, Dustin Berube wrote:
> >> > When I look into the logs I see the following actions for the ticket
> >> > transaction (reply, comment)
> >> All of the log lines you provided are normal info log lines. You will
> >> need to find the actual error message, which should appear in the logs.
> >> Please also send your RT_SiteConfig.pm (with passwords censored) and
> >> details on your outgoing mail configuration.
> > Thomas,
> > I have attached a sanitized copy of my RT_SiteConfig.pm as a text file.
> > Outgoing mail is routed to a SMTP smart host which is our Exchange
> > I found the error and have included it below.
> RT couldn't start sendmail program as server is out of memory.
> I noticed that as well after I sent the error to the list. I have dug
further into the issue and found that Apache was consuming most of the
memory on the server. I have tweaked MaxClients and MaxRequestsPerChild and
will post back in a few days with my findings.