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<title>Fwd: Parent/Child relationships for tickets in RT REST</title>
<description>Hello, I also posted this on rt-devel but it&amp;#039;s not really a development of RT issue. More like a REST interface issue. I hope it&amp;#039;s OK that I&amp;#039;m cros</description>
<pubDate>18 May  2013 15:55:39 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/users/116721</link>
</item><item>
<title>Adding custom field to RT at a glance&amp;#039;s 10 highest priority tickets I own section</title>
<description>Hi, My instance of RT has a custom field called Org that contains a unique organization id for the customer the ticket is for. I would like to be ab</description>
<pubDate>18 May  2013 09:21:21 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/users/116719</link>
</item><item>
<title>Fulltext search error 500 on first try, then ok</title>
<description>[.rt 4.0.9, postgres 9.1 with full text search, ubuntu 12.04.1, Apache 2.2.22, mod_fastcgi-SNAP-0910052141, Perl v5.14.2] I have a sporadic annoyanc</description>
<pubDate>17 May  2013 03:25:49 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/users/116675</link>
</item><item>
<title>shredder on specific user</title>
<description>After doing a few searches, it seems that using the &amp;quot;rt-shredder&amp;quot; tool is the one true way to delete a user. Unfortunately... i find the documentati</description>
<pubDate>16 May  2013 17:14:37 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/users/116668</link>
</item><item>
<title>RT4/ExternalAuth/AD issues:</title>
<description>Hello, I&amp;#039;ve been staring at this for hours now and I&amp;#039;m not getting anywhere. CentOS 5.9, RT 4.0.10, RT-Authen-ExternalAuth 0.13 RT is installed and</description>
<pubDate>16 May  2013 08:37:03 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/users/116633</link>
</item><item>
<title>auto-populate email from short username?</title>
<description>Well, lets try a simpler, hopefully easier to tackle subject line :) lets say I have autocreate turned on. And accounts get created just fine when s</description>
<pubDate>15 May  2013 14:08:10 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/users/116609</link>
</item><item>
<title>Can&amp;#039;t add attachments anymore - Possibly DB switch?</title>
<description>Is this an error due to me switching to MariaDB from MySQL? It&amp;#039;s looking like some file attachments can&amp;#039;t get added.  [Tue May 14 22:05:25 2013] [war</description>
<pubDate>15 May  2013 11:57:19 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/users/116604</link>
</item><item>
<title>ExtractCustomFields template and dropping errant HTML tags</title>
<description>I have a scrip to assign CustomFields based on a template and it often ends up collecting junk like HTML tags trailing after the data I want to match.</description>
<pubDate>15 May  2013 08:39:16 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/users/116602</link>
</item><item>
<title>QueueDeactivatedScrips</title>
<description>Hello, is there an updated version of RT-Extension-QueueDeactivatedScrips? I found https://github.com/dmsimard/RT-Extension-QueueDeactivatedScrips bu</description>
<pubDate>15 May  2013 08:02:41 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/users/116599</link>
</item><item>
<title>Notify Actor</title>
<description>Hello, is it possible to set NotifyActor per queue basis? Thanks, Andrea -- ---------------------------------------------------------------- Every</description>
<pubDate>15 May  2013 07:49:16 -0800</pubDate>
<link>http://www.gossamer-threads.com/lists/rt/users/116598</link>
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