Mailing List Archive by Gossamer Threads http://www.gossamer-threads.com/lists/rt/users/ en-us (c) Gossamer Threads Inc. All rights reserved. 07 Nov 2009 16:17:51 -0800 120 75 23 http://www.gossamer-threads.com/lists/rt/users/ http://www.gossamer-threads.com/images/lists/rss_logo.jpg I'm migrating our RT to a dedicated system. On the old system, the path to RT was http://server/rt/, and so the WebPath variable was set to "/rt" 06 Nov 2009 12:39:33 -0800 http://www.gossamer-threads.com/lists/rt/users/89811 Hey Everyone, I'm working on a scrip that when an approval is approved and the parent ticket switches to "open" it emails a budget manager with the o 06 Nov 2009 11:00:48 -0800 http://www.gossamer-threads.com/lists/rt/users/89800 Hi every one, i'm new in Request Tracker and I want to know how to extract different values from the body of the mail send to my Request Tracker web m 06 Nov 2009 05:13:56 -0800 http://www.gossamer-threads.com/lists/rt/users/89776 Hi RT-Users, after upgrading from 3.8.4 to 3.8.6 we are missing in the ticket menu (on the left side) the items 'Show Results' and ' Bulk Update and 06 Nov 2009 05:03:10 -0800 http://www.gossamer-threads.com/lists/rt/users/89777 Hi all I would like to setup my system so that when an agent responds to a ticket in a specific queue the email display name should be the queue name 06 Nov 2009 01:02:21 -0800 http://www.gossamer-threads.com/lists/rt/users/89771 Just in case anyone else runs into this, not sure if it was supposed to be this way or not, but after upgrading to RT 3.8.6 from 3.8.4 we were getting 05 Nov 2009 20:43:51 -0800 http://www.gossamer-threads.com/lists/rt/users/89768 Let's say someone emails a pdf (or some other kind of binary) file as an attachment to a ticket through rt. If i access the said attachment trough the 05 Nov 2009 12:09:56 -0800 http://www.gossamer-threads.com/lists/rt/users/89752 Hi all, I just spent yesterday upgrading to RT 3.8.5 with RTFM 2.4.2 and for some reason "kill" isn't working from the main UI anymore. I get: RT::T 05 Nov 2009 10:27:46 -0800 http://www.gossamer-threads.com/lists/rt/users/89748 On Thu, Nov 05, 2009 at 02:17:53PM -0000, Gabriel - IP Guys wrote: > Dear All, > > > > I would like to create a search that highlights tickets tha 05 Nov 2009 06:39:17 -0800 http://www.gossamer-threads.com/lists/rt/users/89741 put in the time frame "-14 days" From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Gabri 05 Nov 2009 06:29:47 -0800 http://www.gossamer-threads.com/lists/rt/users/89742