Mailing List Archive by Gossamer Threads http://www.gossamer-threads.com/lists/rt/users/ en-us (c) Gossamer Threads Inc. All rights reserved. 04 Jul 2009 13:55:04 -0800 120 75 23 http://www.gossamer-threads.com/lists/rt/users/ http://www.gossamer-threads.com/images/lists/rss_logo.jpg Natxo Asenjo wrote, On 7/4/09 7:51 AM: > hi, > > My apologies for posting here, but I in the assettracker some things > remain unanswered (see > http: 04 Jul 2009 11:35:41 -0800 http://www.gossamer-threads.com/lists/rt/users/87035 hi, My apologies for posting here, but I in the assettracker some things remain unanswered (see http://code.google.com/p/asset-tracker-4rt/wiki/Featu 04 Jul 2009 04:51:08 -0800 http://www.gossamer-threads.com/lists/rt/users/87034 Hi Joop Thanks for your reply. I will let you know all this by concerning with my DBA. Thanks & Regards Varun Vyas -----Original Message----- From: 03 Jul 2009 23:43:11 -0800 http://www.gossamer-threads.com/lists/rt/users/87033 Varun Vyas wrote: > Hello All > > Can anyone can tell me how i can log my queries that hits my database in > RT.log. I am using oracle 9i and RT 3.6 03 Jul 2009 23:24:44 -0800 http://www.gossamer-threads.com/lists/rt/users/87032 Hi Ruslan Thanks a lot for the giving me exact usage. And I will definitely made changes as suggested by you and will let you know Thanks & Regards 03 Jul 2009 23:06:40 -0800 http://www.gossamer-threads.com/lists/rt/users/87031 Hi Bill, rt.abc.com/rt is working for me. note: eveytime i change something on the apache, i did restart the service. regards, chanty __________ 03 Jul 2009 18:09:35 -0800 http://www.gossamer-threads.com/lists/rt/users/87030 On Fri, Jul 3, 2009 at 10:43 PM, Gary Greene<ggreene@minervanetworks.com> wrote: > On 7/3/09 1:15 PM, "Natxo Asenjo" <natxo.asenjo@gmail.com> wrote: 03 Jul 2009 14:14:54 -0800 http://www.gossamer-threads.com/lists/rt/users/87029 On 7/3/09 1:15 PM, "Natxo Asenjo" <natxo.asenjo@gmail.com> wrote: > On Fri, Jul 3, 2009 at 9:51 PM, Gary Greene<ggreene@minervanetworks.com> > wrote: 03 Jul 2009 13:43:22 -0800 http://www.gossamer-threads.com/lists/rt/users/87028 My custom fields are not showing up in my dashboard. I suspect that changing the organization name has something to do with it. I just tried to see if 03 Jul 2009 13:42:26 -0800 http://www.gossamer-threads.com/lists/rt/users/87027 On Fri, Jul 3, 2009 at 9:51 PM, Gary Greene<ggreene@minervanetworks.com> wrote: > On 7/3/09 11:30 AM, "Natxo Asenjo" <natxo.asenjo@gmail.com> wrote: 03 Jul 2009 13:15:47 -0800 http://www.gossamer-threads.com/lists/rt/users/87025 On 7/3/09 1:06 PM, "Kevin Gagel" <gagel@cnc.bc.ca> wrote: > --- Original message --- >> >I've successfully used RT::Extension::LDAPImport to bring us 03 Jul 2009 13:12:35 -0800 http://www.gossamer-threads.com/lists/rt/users/87024 --- Original message --- >I've successfully used RT::Extension::LDAPImport to bring users in, and then >use RT::Authen::ExternalAuth for passwords. 03 Jul 2009 13:06:51 -0800 http://www.gossamer-threads.com/lists/rt/users/87023 Hello Bahsir, (Owner = 'userB' OR Owner = 'userA') AND (Status = 'Resolved) Pop that into your advanced tab, hit apply, and you are good to go. Tha 03 Jul 2009 13:05:07 -0800 http://www.gossamer-threads.com/lists/rt/users/87026 On 7/3/09 11:30 AM, "Natxo Asenjo" <natxo.asenjo@gmail.com> wrote: > hi, > > I found this: > > http://www.cpan.org/modules/by-module/RT/RT-Extensio 03 Jul 2009 12:51:42 -0800 http://www.gossamer-threads.com/lists/rt/users/87022 On 7/3/09 5:52 AM, "Natxo Asenjo" <natxo.asenjo@gmail.com> wrote: > hi, > > yesterday I got RT::Authen::ExternalAuth working (v.0.0.8 I think, the > 03 Jul 2009 12:48:40 -0800 http://www.gossamer-threads.com/lists/rt/users/87021 hi, I found this: http://www.cpan.org/modules/by-module/RT/RT-Extension-LDAPImport-0.06.tar.gz and installed it according to the instructions in th 03 Jul 2009 11:30:38 -0800 http://www.gossamer-threads.com/lists/rt/users/87019 Hi All, I have rt-3.8.4 and rtfm-2.4.2 installed on a linux system. When an unprivileged users does a search for an article s/he sees them, but when 03 Jul 2009 10:33:59 -0800 http://www.gossamer-threads.com/lists/rt/users/87018 Resending as no response yet... --- Original message --- Subject: RT can't create user from a reply email - We're using LDAP... From: Kevin Gagel <ga 03 Jul 2009 10:16:07 -0800 http://www.gossamer-threads.com/lists/rt/users/87017 testwreq wreq wrote, On 6/26/09 11:23 AM: > I have the new install of RT. When a new ticket is created, we get a > response from RT which has a reply- 03 Jul 2009 10:13:43 -0800 http://www.gossamer-threads.com/lists/rt/users/87016 dmatton wrote, On 6/26/09 9:36 AM: > Hello everybody, > > I've got RT 3.6.6 in production and I would like to upgrade only the DB > schema to 3.8.4. I 03 Jul 2009 10:04:08 -0800 http://www.gossamer-threads.com/lists/rt/users/87015 On Thu, Jul 2, 2009 at 9:19 PM, Duncan Hutty<dhutty@ece.cmu.edu> wrote: > RT-3.8.4: > 1) Can I specify a custom field that is merely a checkbox? RT-E 03 Jul 2009 09:43:26 -0800 http://www.gossamer-threads.com/lists/rt/users/87014 On Fri, Jul 3, 2009 at 5:45 PM, Ruslan Zakirov <ruslan.zakirov@gmail.com>wrote: > Shot the user with a shotgun :) > > I think "out of office" reply c 03 Jul 2009 08:39:14 -0800 http://www.gossamer-threads.com/lists/rt/users/87013 Hi, Thanks for the numerous response and I was able to have a scrip that merges RECOVERY alerts from nagios with PROBLEM tickets. I need help again f 03 Jul 2009 08:11:21 -0800 http://www.gossamer-threads.com/lists/rt/users/87012 I don't know about JS or any other previous work on this. However, we thought about adding ModifyCustomFieldOnCreate right. If you write a patch, we c 03 Jul 2009 07:59:08 -0800 http://www.gossamer-threads.com/lists/rt/users/87011 Shot the user with a shotgun :) I think "out of office" reply creates a new ticket each time cuz subject has no ticket number. May be it's possible l 03 Jul 2009 07:45:55 -0800 http://www.gossamer-threads.com/lists/rt/users/87009