Mailing List Archive by Gossamer Threads http://www.gossamer-threads.com/lists/rt/users/ en-us (c) Gossamer Threads Inc. All rights reserved. 16 May 2008 21:19:33 -0800 120 75 23 http://www.gossamer-threads.com/lists/rt/users/ http://www.gossamer-threads.com/images/lists/rss_logo.jpg At 05:12 PM 5/16/2008, Robert Keidel wrote: >Hello, > >I fixed the apache issue. But I still try to figure out my problems >with Logo. I try to make s 16 May 2008 14:26:07 -0800 http://www.gossamer-threads.com/lists/rt/users/74386 Hello, I fixed the apache issue. But I still try to figure out my problems with Logo. I try to make something clear for myself. So please let me know 16 May 2008 14:12:00 -0800 http://www.gossamer-threads.com/lists/rt/users/74385 Argh, forgot to add the list back to Ccs :( On Sat, May 17, 2008 at 1:02 AM, Ruslan Zakirov <ruz@bestpractical.com> wrote: > > Want to share it on ht 16 May 2008 14:05:02 -0800 http://www.gossamer-threads.com/lists/rt/users/74384 Try upgrade of Text::Quoted it can cause seg faults with similar symptoms. Turn on debug logging everywhere (RT, apache, db server). On Fri, May 16, 16 May 2008 13:13:00 -0800 http://www.gossamer-threads.com/lists/rt/users/74383 On Fri, May 16, 2008 at 10:05 PM, Alexandre de Medeiros Ribeiro <alexandre.medeiros@camara.gov.br> wrote: > Sorry but doesnt work. What doesn't work? 16 May 2008 13:05:01 -0800 http://www.gossamer-threads.com/lists/rt/users/74382 At 08:16 PM 5/15/2008, Kenneth Crocker wrote: >To all, > > > I want to add a couple options to the blue bar where it > displays "open > com 16 May 2008 13:04:07 -0800 http://www.gossamer-threads.com/lists/rt/users/74381 Greetings all- So, I recently moved our RT application from CentOS 4.6 (32 bit) to a new machine running CentOS 5.1 (64 bit). It's RT 3.6.6. Inst 16 May 2008 10:58:48 -0800 http://www.gossamer-threads.com/lists/rt/users/74380 So I posted on the short urls and got it working but it did not resolve my issue. Allow me to explain in full. I have authentication outsourced to PA 16 May 2008 09:57:36 -0800 http://www.gossamer-threads.com/lists/rt/users/74379 Hello all, I've created a custom field (mandatory field) and the value that is chosen is assigned to the subject the email generated. When I c 16 May 2008 09:23:45 -0800 http://www.gossamer-threads.com/lists/rt/users/74378 Does a setting exist that allows me to shorten the url? My URL is https://www.example.com and I would like for the https://www.example.com/Tickets an 16 May 2008 08:10:14 -0800 http://www.gossamer-threads.com/lists/rt/users/74377 TransactionBatch may be tricky, if you want condition "When CF X is set to 'work' from empty" then you can implement the following pseudo code: if ($ 16 May 2008 07:41:21 -0800 http://www.gossamer-threads.com/lists/rt/users/74376 On Fri, May 16, 2008 at 10:37:51AM -0300, Alexandre de Medeiros Ribeiro wrote: > Hi all, > > My second test doesn't work because when the 16 May 2008 07:29:44 -0800 http://www.gossamer-threads.com/lists/rt/users/74375 Hi all, I want create this scrip: condition: user defined action: create tickets template: my template stage : transaction creat 16 May 2008 06:37:51 -0800 http://www.gossamer-threads.com/lists/rt/users/74374 Fetchmail, maybe? Sent from my phone. Please forgive my brevity. On May 16, 2008, at 9:28 AM, "Paul Johnson" <baloo@ursine.ca> wrote: > I noticed i 16 May 2008 01:27:51 -0800 http://www.gossamer-threads.com/lists/rt/users/74373 Michael, Thanks for that - the problems have been resolved. I would never have guessed that from the variable name. Cheers, David ----- Original 16 May 2008 00:23:16 -0800 http://www.gossamer-threads.com/lists/rt/users/74372 David Hobley writes: > Michael, > > Thanks for the quick response. Are you saying that these > stacktraces are not indicative of any issues and 15 May 2008 22:23:51 -0800 http://www.gossamer-threads.com/lists/rt/users/74370 Michael, Thanks for the quick response. Are you saying that these stacktraces are not indicative of any issues and that I can ignore them? Normall 15 May 2008 21:56:11 -0800 http://www.gossamer-threads.com/lists/rt/users/74369 David Hobley writes: > Hello, > > We have been running RT for about a year and it has suddenly > started running slowly. Looking at the RT.log f 15 May 2008 21:54:25 -0800 http://www.gossamer-threads.com/lists/rt/users/74371 Hello, We have been running RT for about a year and it has suddenly started running slowly. Looking at the RT.log file, we are seeing a whole bunch 15 May 2008 21:27:31 -0800 http://www.gossamer-threads.com/lists/rt/users/74368 I noticed in Debian that Citadel is one of the possible MTAs that apparently work with RT. However, it doesn't appear that Citadel supports address 15 May 2008 17:28:26 -0800 http://www.gossamer-threads.com/lists/rt/users/74365 To all, I want to add a couple options to the blue bar where it displays "open comments reply resolve". Where would I find that code an 15 May 2008 17:16:08 -0800 http://www.gossamer-threads.com/lists/rt/users/74364 Hi, I cannot seem to attach a file during/at the resolve screen. Replying to a ticket does allow files to be attached. My support folks are now "r 15 May 2008 16:05:03 -0800 http://www.gossamer-threads.com/lists/rt/users/74363 Thanks Sam, for the help, but I was not looking to change my logo. I tried to figure out why the RT uses "/noauth/images/". Its supposed to be "/NoAu 15 May 2008 14:44:02 -0800 http://www.gossamer-threads.com/lists/rt/users/74362 There is a Header file in .../rt3/html/Elements/Logo That defines the location of your logo. But don't edit that file. Copy that file to your 'loc 15 May 2008 13:52:23 -0800 http://www.gossamer-threads.com/lists/rt/users/74361 Hello everybody, I installed the new version RT 3.6.6 on an ubuntu server 8.04. The installation went fine. I am able to login to the RT. The only is 15 May 2008 13:28:20 -0800 http://www.gossamer-threads.com/lists/rt/users/74360